Sr. Associate, Logistics

Boll & Branch • Summit, NJ

3d • $56,000 - $85,000 • Hybrid

About The Position

Boll & Branch is seeking an analytical and detail-oriented Senior Logistics Associate to join our Operations Team. We are the fastest growing organic and ethical home brand looking for someone to be a critical part of our supply chain.
As a Senior Logistics Associate, you will play a key role within the Operations team, driving the execution of logistics activities to ensure timely, accurate delivery across all channels. You will manage and coordinate inbound and outbound shipments, maintain visibility into order movement, and serve as a key liaison with transportation partners and internal teams. The ideal candidate is process-driven, analytical, and detail-oriented, with a proven ability to identify efficiencies and improve operational workflows. This role requires strong collaboration, critical thinking, and a proactive approach to problem-solving in a fast-paced environment.

Requirements

• 2+ years of Supply Chain or Operations experience
• Highly analytical with the ability to keep digging until you have reached the best answer
• Comfortable crunching numbers and working with large sets of data
• Strong attention to detail with effective prioritization skills
• Must be advanced in Excel and technologically savvy
• Excellent follow up, communication, organization, and time management skills
• Ability to efficiently manage multiple tasks and work in a fast-paced environment
• Bachelor’s degree or equivalent experience

Responsibilities

• Coordination of inbound logistics (international and domestic) to warehouses, ensuring timely receipt and accurate processing of all shipments.
• Oversee tracking of outbound orders across small parcel, freight, and in-home delivery, proactively identifying and resolving delays.
• Troubleshoot shipment exceptions with transportation partners and internal teams, implementing solutions to minimize disruption.
• Monitor daily inbound/outbound SLAs, taking corrective action to maintain high service performance and adherence to SLAs.
• Facilitate shipments between retail locations and 3PL partners, keeping cross-functional teams informed and aligned.
• Communicate order and shipment updates to managers and stakeholders, ensuring transparency and accountability.
• Maintain ERP and TMS data integrity, enabling accurate reporting and informed decision-making.
• Support monitoring of logistics costs to stay within budget and assist in identifying opportunities to improve efficiency.
• Generate and analyze reports on key metrics, driving insights to improve operational performance.
• Execute assigned tasks and projects with ownership, delivering results on time and to specification.

Benefits

• Medical, Dental, Vision, and Life/AD&D insurance
• Commuter Benefits, HSA/FSA, STD/LTD, and Employee Assistance Program
• Family-Planning Services, Gender-affirming healthcare, and Health Advocacy Program
• Fitness Reimbursement Program, 401(k), Paid Time Off, and an Employee Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees