About The Position

Content Lab is the creative and content engine within Amazon's Delivery Training and Programs team. We meld UX and Adult Learning principles to strategize, develop, and maintain the Integrated Delivery Training Curriculum — preparing hundreds of thousands of Delivery Associates (DAs) each year across AMZL, AMXL, MMRO, and RSR operations. Through data-driven experimentation, we continuously push boundaries to elevate the training experience for our customer: the DA Trainee. Our Design team owns brand and visual design across the Delivery Training Organization, producing consistent, high-quality experiences that show up for DAs every day across North America. We value craft, accuracy, and the ability to execute at scale without sacrificing standards. We're looking for a Sr. Art Director who thrives in a hands-on production environment and brings both creative skill and operational discipline to their work. You'll partner closely with the Design Manager and the Design team to produce branded large-format graphics for Delivery Training classrooms and environmental graphics for stations across the NA market. You'll own refining the production process and refreshing our creative approach. This role is equal parts creative thinker and reliable executor — someone who can concept, present and defend their work to leadership with confidence, then build with precision.

Requirements

  • 8+ years of design experience
  • Have an available online portfolio
  • Experience art directing motion designers, illustrators, writers and content creators
  • Experience partnering with technical partners for design implementation

Nice To Haves

  • Knowledge of marketing fundamentals and ability to implement them to create dynamic advertising solutions
  • Knowledge of typographic and brand design principles

Responsibilities

  • Partner with the Design Manager, operations teams, and agency partners to develop and produce branded large-format graphics for training classrooms and environmental installations across NA stations
  • Lead creative and execution for specialty placements, maintaining brand consistency and accuracy across all outputs
  • Art direct photo and video shoots, ensuring deliverables meet brand standards and project requirements
  • Art direct motion graphics and animation projects in collaboration with internal teams and external partners
  • Mentor designers and provide clear, constructive creative feedback that raises the quality of team output

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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