Sr. Apprentice PM, Apprentice Program Team, Apprentice Program Team

Amazon • Arlington, VA

2d

About The Position

Within Amazon University Talent Acquisition (AUTA), the centralized Apprentice Program Team (APT) manages registered apprenticeship programs end-to-end globally. APT is seeking a Sr. Program Manager to serve as the single-threaded owner of all US programs, leading day-to-day operations, driving program expansion into new business units, and delivering operational excellence.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• 2+ years of driving process improvements experience

Nice To Haves

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Responsibilities

• Internal Stakeholder Management: Respond to line manager and apprentice inquiries to remove program blockers
• Partner with HR on performance management and employee relations issues
• Support conversion processes from apprentice to full-time employee status
• Collaborate with Recruiting on pipeline development and offboarding processes
• Review and update job descriptions to reflect current eligibility criteria and program requirements
• Document quantifiable business outcomes (productivity gains, project contributions, skill development) for active apprentices
• External Partner Management: Establish and manage relationships with community colleges, technical schools, and training providers
• Oversee Request for Proposal (RFP) processes for selecting new training partners as programs expand
• Negotiate and execute training provider contracts and service agreements
• Coordinate with providers on curriculum alignment with Amazon's business needs
• Manage provider performance metrics and quarterly business reviews
• Build relationships with state workforce development boards
• Engage with Dept Of Labor Office of Apprenticeship representatives
• Partner with industry associations and apprenticeship intermediaries
• Represent Amazon at apprenticeship conferences and forums
• Compliance: Ensure compliance with US Department of Labor (DOL) Registered Apprenticeship Program requirements and state-specific regulations
• Review and approve Terms of Employment for each state jurisdiction where apprentices are hired in partnership with legal
• Partner with New Joiner Support (NJS) to ensure correct employment contracts align with apprenticeship requirements
• Maintain apprenticeship standards, work processes, and related instruction requirements
• Manage On-the-Job Project work and Related Technical Instruction (RTI) compliance tracking
• Ensure proper documentation for federal and state tax credits and funding opportunities
• Apprentice Experience & Engagement: Design and execute high-visibility apprentice experience events with dedicated budget authority:
• Monitor apprentice engagement and satisfaction through regular surveys and feedback loops
• Report on apprentice progress, completion rates, and program outcomes

Benefits

• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
• Learn more about our benefits at https://amazon.jobs/en/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level