Sr Applications Bus Analyst - Hybrid

PEPCO•Carneys Point Township, NJ

8d•Hybrid

About The Position

PRIMARY PURPOSE OF POSITION Lead and maintain oversight, governance, strategy, direction, and support of critical applications ensuring performance and usability of platforms is available for stakeholders. Uses business knowledge and technical expertise to support development of information application system plans to support business strategies. Partners with IT functional and technical teams as well as operational personnel to align and implement technology solutions. Expected to work under minimal supervision. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Requirements

Bachelor's degree in Computer Science, Geography/GIS, Engineering, or related discipline and 4-7 years' relevant experience in business process, or in lieu of degree, 6-9 years relevant professional experience to assure competence as a fully trained business analyst professional.
Broad understanding of business processes
Previous experience in developing requirements, business processes, opportunity assessments and/or technical alternatives.
Demonstrated leadership ability.
Excellent communication skills (written and verbal).
Experience with Process and data modeling techniques.

Nice To Haves

• In depth knowledge of PHI Low Income programs and processes, and related jurisdictional regulations.
• Knowledge of SAP IS-U functionality as it pertains to active inactive collections, installment plans, budget billing, auto transfer and refund, payments and returns, deposits, service orders, and disconnection documents.
• Experience using SAP IS-U tables to extract data, and review manipulate SAP data files.
• Experience with testing system functionality changes (enhancements and fixes).
• Experience performing analysis and troubleshooting of system problems, writing queries to generate data.
• Demonstrated strong analytical skills
• Ability to manage competing deadlines.
• Demonstrated ability to build consensus, establish trust, communicate effectively and foster culture change.
• Proficiency with Microsoft office suite, specifically but not limited to Word, Excel, PowerPoint, Teams, OneNote, Outlook, and Project.

Responsibilities

Lead and maintain oversight, governance, strategy, direction, and support of critical applications ensuring performance and usability of platforms are available for stakeholders. (20%)
Identify appropriate IT solutions and strategies that support business unit strategies and goals. Maintain relationship with business and IT partners to build influence and secure buy-in for governance functions. Plans, coordinates and documents business requirements to drive solutions. (10%)
Maintain and enhance engagement with utility business, IT partners and other stakeholders. Provide key liaison partnership role between business and IT. Act as primary business-side liaison between business unit stakeholders, IT, and vendors when applicable. (10%)
Assist IT Architecture and Engineering community to appropriately plan the introduction of new technologies by utilizing Exelon's standard governance process as outlined in the Management Model. (10%)
Oversee, coordinate, develop and perform end-to-end test plans and test scenarios tied to Business and Functional Requirements. Support User Acceptance Testing. Plan and conduct End User Training as appropriate. (5%)
Monitor and support system operation processes and issues and drive resolution with business partners ensuring platform and processes meet stakeholder needs. (5%)
Provide performance input, career development feedback and recognition as required. Establish positive team environment by proactively assisting and training less experienced personnel. (5%)
Maintain and share technical knowledge and business acumen within own discipline or function. (5%)
Sponsor and provide sustaining support for collaborative working relationships with counterparts in Exelon to leverage synergies. (5%)
Develop and maintain platform performance metrics. (5%)

Benefits

Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $87,200.00/Yr. – $119,900.00/Yr.
Annual Bonus for eligible positions: 15%
401(k) match and annual company contribution
Medical, dental and vision insurance
Life and disability insurance
Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
Employee Assistance Program and resources for mental and emotional support
Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
Referral bonus program
And much more