Sr. Application Engineer - Quote to Cash

Docusign • San Francisco, CA

5d • Hybrid

About The Position

As the Senior Application Engineer for Quote to Cash, your role will be to deliver technology solutions that scale the Quote to Cash systems, finance processes, and related systems. This involves close collaboration with teams across Business Transformation, Application Engineering, Application Product Management, Docusign Product, Data, and Integration teams.
This position is an individual contributor role reporting to the Director, Financial Systems, Application Engineering.

Requirements

• Bachelor’s degree in Computer Science or a STEM field with relevant IT experience
• 8+ years of software engineering experience architecting and delivering complex, large‑scale commercial applications or platform services, including Oracle Fusion Cloud ERP and Oracle Integration Cloud
• 5+ years extending Oracle Fusion Cloud applications using OIC, PL/SQL, VBCS, APEX, Groovy, Java, Oracle cloud APIs, BI Publisher, OTBI, FBDI, BPM, and object workflows
• Experience with Oracle Quote to Cash modules such as Accounts Receivable, Advanced Collections, Subscription Management, Pricing, and Product Information Management (PIM)
• Experience with the Oracle cloud application landscape and ability to learn and experiment with new technologies
• Experience with AI frameworks (including LLMs and RAG), MLOps, Python, and enterprise AI deployment models for internal and external platforms
• Experience with web service technologies (REST, SOAP, JSON/XML) and modern API practices
• Experience working within Agile methodologies (e.g., Scrum) and utilizing Jira and Confluence

Nice To Haves

• Excellent spoken and written communication
• Experience with subscription and billing applications like Zuora
• Experience with payment gateways and self‑service (B2C) business models
• Hands‑on experience with Salesforce and Apttus applications
• Expertise in data analysis using SQL and analytical tools (e.g., Excel, Tableau)
• Experience in Oracle Redwood applications and Oracle Digital Assistant

Responsibilities

• Partner with Enterprise Integration Services, Enterprise Architecture, and Product Management to define comprehensive system and business solutions across Oracle Subscription Management and Quote to Cash domains
• Design and develop custom application experiences and extensions using Oracle Integration Cloud (OIC), Visual Builder Cloud Service (VBCS), and APEX; leverage REST/SOAP APIs to integrate with internal and third‑party systems
• Customize Oracle Fusion ERP with App Composer, Page Composer, service mappings, algorithms, Groovy scripting, BI Publisher, and SQL to meet business requirements and close functional gaps
• Build integrations and data flows using OIC and related tools (BIP, FBDI, ADFDI), orchestrating resilient, observable pipelines and error handling for high‑volume financial operations
• Prepare technical architecture, design, and configuration documentation; contribute to data mapping, code reviews, test scenario definition, troubleshooting, and defect resolution
• Maintain and document current and future state process flows and functional/technical specifications to sustain clear knowledge transfer and operational continuity

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level