Sr. Application Administrator Document Management

Aptim Federal Services-posted 18 days ago
Full-time • Mid Level
Spring, TX
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The Sr. Application Administrator will be responsible for the administration, maintenance, and optimization of business-critical applications. This role involves troubleshooting issues, supporting end-users, managing system updates, and ensuring compliance with security standards. The Sr. Application Administrator applies advanced knowledge of the applications typically obtained through advanced education and work experience. Responsibilities may include managing projects / processes, working independently with limited supervision. Problems faced are difficult and sometimes complex. The ideal candidate is a proactive problem-solver with strong technical skills and a customer-focused mindset, capable of bridging the gap between IT and business units. This position is an individual contributor role. This position reports to the Business Relationship Manager - Engineering and interacts with Global IT, Global Business Leads, Global Functional Leads, Project Management, Engineering, Supply Chain, and Construction. This position can be located in The Woodlands, TX or Plainfield, IL office.

  • Administer and maintain business applications and other enterprise software systems.
  • Monitor application performance, identify bottlenecks, and implement optimizations to ensure high availability and reliability.
  • Provide tier-2/3 support to end-users, resolving technical issues, and escalating complex problems to vendors or additional IT staff as needed.
  • Manage user access, permissions, and security configurations in line with company policies and regulatory requirements (e.g., GDPR, SOX).
  • Coordinate and execute application updates, patches, and upgrades, including testing in staging environments to minimize downtime.
  • Develop and maintain documentation for application configurations, processes, and troubleshooting guides.
  • Conduct user training sessions and create support materials to enhance adoption and efficiency.
  • Perform regular audits and backups to ensure data integrity and disaster recovery readiness.
  • Assess integration requirements between business applications and third-party systems, designing and testing interfaces to ensure seamless data flow and interoperability.
  • Develop and execute test cases for application changes, including updates, customizations, and integrations, to validate functionality, performance, and compatibility before production deployment.
  • Perform root cause analysis on application incidents, errors, and outages, documenting findings and recommending preventive measures to improve system resilience.
  • Participate in system architecture reviews and design sessions, evaluating scalability, reliability, and alignment with long-term business objectives.
  • Collaborate with infrastructure systems administrators to ensure optimal server performance, network connectivity, hardware compatibility, and resource allocation for business applications.
  • Work closely with cybersecurity analysts to implement security controls, conduct vulnerability assessments, respond to incidents, and ensure application compliance with cybersecurity policies.
  • Partner with database administrators to manage data structures, optimize database queries, perform data migrations, and maintain data integrity across integrated systems.
  • Coordinate with other IT professionals, including developers, network engineers, and project managers, on cross-functional initiatives such as system integrations, custom developments, and IT infrastructure projects.
  • A bachelor's degree in computer science, information systems, engineering, or equivalent work experience.
  • 10+ years of experience in design or delivery roles for Architecture, Engineering, or Construction organizations.
  • 5+ years of experience in application administration, preferably with electronic document management systems or other information management solutions.
  • Strong expertise querying databases with SQL
  • Strong expertise automating tasks with scripting languages (e.g. PowerShell, Python)
  • Expertise with at least one major document management platform (e.g., Alfresco, OpenText, Documentum).
  • Experience with cloud-based (SaaS) and on-prem business applications.
  • Experience with operating systems (e.g. Windows, Linux) and related application servers (e.g. IIS, WebLogic, Tomcat)
  • Familiarity with reporting and data visualization tools (e.g. PowerBI, Tableau, Business Objects).
  • Familiarity with database management systems (e.g. SQL Server, Oracle).
  • Familiarity with data integration tools (e.g. Informatica, MuleSoft)
  • Demonstrated ability to communicate clearly and concisely, both orally and in writing, and lead presentations, training courses, and effective meetings.
  • Experience with either engineering document management systems such as FusionLive, Proarc, Aconex, etc. or enterprise document management systems such as Documentum, Alfresco, OpenText, M-Files etc. is required
  • The ability to interact with company personnel, build strong relationships at all levels and across all business units and organizations, and understand business imperatives.
  • Excellent troubleshooting and analytical skills, with the ability to diagnose and resolve complex issues.
  • Proactive problem-solving mindset with a focus on customer service and bridging IT with business needs.
  • Strong organizational skills to prioritize tasks, manage multiple projects, and meet deadlines effectively.
  • Excellent verbal, written and interpersonal communication skills, including the ability to communicate effectively with the IT organization, operations and infrastructure teams, management and business personnel.
  • Proactively embraces and promotes the company's values and culture, and a healthy and safe work environment.
  • Technical proficiency in query languages and data visualization tools for data analysis and reporting.
  • Technical proficiency in scripting languages for automation tasks.
  • Strong knowledge of databases, operating systems, and application servers.
  • Solid understanding of IT security best practices and compliance standards.
  • Relevant application administration certifications preferred.
  • Experience with engineering tools such as Bentley Systems, AutoDesk, etc. is preferred
  • Knowledge of enterprise reporting tools such as Microsoft PowerBI, SAP Business Objects, etc. is preferred
  • Knowledge of development tools such as Microsoft PowerApps, and .NET is preferred
  • Experience with the delivery of advanced data analysis using Python or other tools is a plus
  • CB&I is proud to offer eligible employees a robust package of benefits, including major medical, dental, and vision insurance, a 401(k) matching program, FSA/HSA programs, long- and short-term disability options, life insurance, and AD&D.
  • We also offer eligible employees paid holidays and paid time off.
  • Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
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