Sr. Analyst, Learning & Development

Xylem•San Antonio, TX

About The Position

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Summary: The Learning & Development Sr. Analyst plays a crucial role in the strategic planning and analysis of an organization’s training and development programs through data analytics to assess the effectiveness of learning and development initiatives and to inform decision-making processes.

Requirements

A bachelor’s degree in Human Resources, Education, Organizational Development, or a related field with at least 4 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
Strong project management skills for moderate scale projects.
Excellent communication skills and the ability to tailor messages to a variety of audiences.
Proficiency in MS Office and Learning Management Systems (LMS).
Ability to visualize results of analyses in the form of graphs, charts, tables, and scorecards.
Expertise in consulting to HR Operations and business leaders to develop appropriate analyses, metrics, and research.

Nice To Haves

Previous experience in L&D consulting, program management, and evaluation and measurement is often expected.
Experience with learning management systems and supporting training requirements according to local legislation, standard operating procedures, or corporate policies is beneficial.
A background in analyzing operations and/or customer service environments and applying analysis to HR and business outcomes is valuable.

Responsibilities

Design and deliver training programs for employees at all levels
Identify training needs and develop appropriate solutions
Implement eLearning and other technology based learning tools
Evaluate the effectiveness of training programs and make improvements as needed
Conduct training needs analysis and identify skill gaps
Create career development plans for employees
Implement performance management processes
Assist with succession planning and talent reviews
Develop and facilitate leadership development programs
Identify high potential employees and create development plans for them
Coach and mentor leaders to enhance their skills and effectiveness
Partner with HR and business leaders to create a strong leadership pipeline
Support the implementation of organizational change initiatives
Develop change management strategies and communication plans
Train employees on how to adapt to change and manage their emotions
Monitor and assess the success of change initiatives and make recommendations for improvement
Manage learning technology platforms and ensure they are up to date
Troubleshoot technical issues and provide support to employees
Research and recommend new learning technology tools to enhance training and development efforts
Train employees on how to use learning technology effectively
Gather and analyze data to measure the impact of training and development programs
Create reports and dashboards to track key learning and development metrics
Make data driven recommendations for improvement and optimization
Communicate results and insights to leadership and relevant stakeholders