Sr Analyst,Instr Design & Dev

CVS Health • Chicago, IL

1d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Role Description: The Senior Analyst, Instructional Design & Development is accountable for designing and developing a wide range of engaging and effective learning solutions using a variety of learning modalities for the value based solutions business across all associated roles. This role will work to develop new courses and programs, redesign existing programs, and create all relevant learning materials. The Senior Analyst, Instructional Design & Development will build solutions across a variety of subject domains (e.g., onboarding, management & leadership skills, functional knowledge) that support Oakies as they orient to the organization, build core role proficiency, and advance their careers.

Requirements

• At least 3 years of experience in instructional content development, particularly in developing new onboarding programs, in a technology-enabled environment
• Demonstrated experience designing and/or developing a variety of adult learning programs such as digital, classroom, blended, simulation, etc.
• Knowledge of current adult learning concepts, techniques, frameworks, methodologies, and tools
• Strong proficiency with industry-standard tools like Articulate Storyline, Adobe Captivate, Camtasia
• Must be highly motivated and organized with the ability to work on multiple projects simultaneously under time constraints
• Excellent attention to detail, organization, time management, and prioritization skills
• Must be open-minded and be able to adapt to a fast-paced, changing environment
• US work authorization

Nice To Haves

• Superior verbal and written communication skills, including editing, with the ability to synthesize information and translate it into poignant and digestible learning interventions
• Critical reasoning and problem-solving skills
• Excellent writing skills

Responsibilities

• Use source materials and interviews with subject matter experts to capture relevant information for learning solution development across a range of topics
• Support the instructional design needs for the value based solutions business across all associated roles, including onboarding and process change training needs.
• Apply adult learning principles and best practices for innovative and engaging learning, and recommend design approaches and interactions that effectively support specific performance objectives
• Build and maintain relationships with various stakeholders, subject matter experts, internal teams, and external vendors to understand performance needs and develop engaging and efficacious content
• Write, edit, and manage content development at all stages of the development lifecycle, ensuring quality standards and timelines are met
• Leverage common online content development tools (e.g., Articulate Rise and/or Storyline) as needed to produce interactive, on-demand assets
• Collaborating with our design team, you may help guide the production of graphic and video assets that are part of the learning experience
• Communicate with stakeholders regarding course design elements, goals, deadlines, and objectives
• Collaborate to identify and resolve issues, risks, and quality challenges
• Contribute to user testing as well as designing and developing program communications and impact assessment plans

Benefits

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level