Sr Analyst, Business Intelligence, Transportation

ACV Auctions•Buffalo, NY

29d•$92,000 - $116,000

About The Position

The Sr Analyst, Business Intelligence plays a pivotal role in driving operational excellence and strategic decision-making across ACV. This role leads the development of robust reporting, analytics, and performance measurement frameworks, most notably supporting the deployment of an enterprise-wide OKR program and building a unified view of operational value-chain intelligence. The ideal candidate is a data-driven leader capable of extracting meaningful insights from complex datasets, building strong cross-functional partnerships, and delivering actionable intelligence to stakeholders at all levels.

Requirements

Ability to read, write, speak and understand English.
Minimum of 5 years in Business Intelligence, Analytics and/or Statistics
Proven leadership, coaching, and team motivation abilities.
Excellent communication and interpersonal skills at all organizational levels.
Strong analytical and data-driven decision-making skills.
Effective problem-solving with a collaborative and approachable style.
Exceptional organizational skills with attention to detail and ability to manage multiple priorities in a fast-paced environment.
Self-motivated and proactive team player with a focus on operational excellence.
Experience with data visualization / dashboarding tools like Tableau.
Experience doing complex queries and transformations on large data sets.
Familiar with business technology (Microsoft Office Suite), Salesforce a plus.

Nice To Haves

Experience working cross collaboratively wit teams and driving results through change management is preferred.

Responsibilities

Play key role in supporting the deployment of a robust OKR program across ACV.
Construct and maintain an evolving portfolio of reports, dashboards, and models across each operational department. Measuring execution performance, progress towards objectives, and first line awareness of potential operational risks.
Establish portfolio performance and insights for risk management, including payment, arbitration, audits and other on us data to enhance oversight.
Support reporting around financial metrics including pricing, terms and dealer behavior for unit and dealer level profitability.
Work closely with Product and Technology team on roadmap and execution
Build collaborative relationships with operations management to deeply understand how each team executes their day-to-day, measuring quality of output delivered and value to our customers.
In pursuit of operational and service excellence, uncover insights into agent, workflow, and department performance providing regular readouts to leadership alongside recommended actions.
Lead the analysis of large datasets to extract meaningful insights, trends, and patterns that inform strategic decisions.
Build and maintain inventory key data elements, internal handoffs, and process milestones with a focus on unifying how we capture and interpret data across ACV's various marketplaces.
Perform scenario and sensitivity analysis to build a thoughtful and consistent rigor around how leadership makes decisions.
Play a leading role supporting various areas of the business where deep intelligence and rapid transformation are needed.
Work closely with internal clients to document key business issues, technical requirements, and tactical action plans.
Partner with management and leadership to architect a blueprint for operational value-chain intelligence, striving to clearly define where we create, protect, and destroy value for our customer.
Manage and coach direct report in support execution across the business intelligence portfolio.
Manage the design and development of reports, dashboards, and data visualizations that provide key stakeholders with actionable insights.
Perform additional duties as assigned.