Sr. Analyst, Business Intelligence and Analytics

Office Depot•Austin, TX

About The Position

The Sr. Analyst, Business Intelligence & Analytics is responsible for designing, implementing, and maintaining scalable reporting solutions that support business decision-making across the organization. This role partners with cross-functional stakeholders to gather and clarify reporting requirements, develops complex SQL queries to extract and analyze data from various relational databases, and builds interactive dashboards and reports using tools such as Power BI, Cognos, Tableau, or SSRS. The Sr. Analyst ensures data accuracy, consistency, and completeness, monitors and optimizes report performance, and troubleshoots issues related to data discrepancies and visualization errors. Staying current with industry best practices, this position evaluates and recommends improvements to reporting processes and tools, maintains thorough documentation, and ensures compliance with data governance standards. Additionally, the Sr. Analyst responds to ad-hoc reporting requests, collaborates with business users to deliver actionable insights, provides training and support to end-users, and acts as a liaison between technical teams and business units to ensure reporting solutions are user-friendly and impactful.

Requirements

Bachelor's degree or equivalent experience
Bachelor’s degree in Computer Science, Information Systems, or related field
5 year’s relevant experience in related field, such as sales operations, business analytics, or a related field.
At least 2 years of hands-on experience in business reporting and analysis.
Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and data visualization.
Experience with business intelligence tools such as Cognos, Power BI, or Tableau.
Working knowledge of data warehouse platforms (e.g., Teradata, Oracle, Snowflake).
Advanced proficiency with CRM and sales resource management systems (e.g., Salesforce)
Demonstrated ability to create user-friendly self-service and IT-based report templates.
Strong analytical and problem-solving skills, with the ability to interpret complex data sets and translate findings into actionable recommendations.
Ability to effectively adapt to and apply rapidly changing technology to business needs

Nice To Haves

High level of integrity and professionalism.
Commitment to excellence and customer success.
Innovative mindset with a focus on continuous improvement.
Collaborative team player who empowers others and drives results.

Responsibilities

Partner with cross-functional stakeholders to gather and clarify reporting requirements, ensuring alignment with business objectives.
Design and implement scalable reporting solutions that meet user needs and support decision-making.
Develop and maintain complex SQL queries to extract, transform, and analyze data from various relational databases.
Build interactive dashboards and reports using tools such as Power BI, Cognos, Tableau, or SSRS.
Validate data accuracy, consistency, and completeness across all reporting outputs.
Monitor and optimize report performance, including load times and query efficiency.
Troubleshoot and resolve issues related to data discrepancies, report logic, and visualization errors.
Stay informed on emerging trends, tools, and technologies in business intelligence and data visualization.
Evaluate and recommend improvements to existing reporting processes and tools.
Maintain thorough documentation of report specifications, data sources, logic, and development workflows.
Ensure compliance with data governance standards and reporting best practices.
Respond to ad-hoc reporting requests with timely and accurate data insights.
Collaborate with business users to understand their analytical needs and deliver actionable insights.
Provide training and support to end-users on how to access, interpret, and utilize reports effectively.
Act as a liaison between technical teams and business units to ensure reporting solutions are user-friendly and impactful.