Sr Analyst, Business Consultant

CVS Health

11d

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Aetna is hiring a Senior Analyst of Business Consultation to support the growth of our Professional Employer Organizations (PEO) business. The position will report into the PEO unit’s Business Consultation team who focuses on Strategic Data, Analytics & Technology initiatives. This is a highly collaborative, customer-facing role which supports the design and execution of segment-wide, cross-functional business strategies, innovative solutions, and improvements to existing processes using data and technology, ultimately enabling the Aetna PEO franchise to continue being competitive in the marketplace. The Senior Analyst will also be able to learn and develop their acumen across business analytics and project management disciplines. The Senior Analyst will support Aetna PEO’s Business Consultation & Account Field teams with: Managing internal & external business analytics needs including Dashboards automation and ad-hoc data pulls & coordination requests Driving process improvement opportunities in formalized and ad-hoc projects (technology & non-technology alike) Helping Aetna Account Field teams & PEOs synthesize information for easy understanding Communicating effectively through frequent presentation development and reporting exhibit creation Researching and resolving complex customer issues in tandem with Account Field teams Success entails the Senior Analyst of Business Consultation executing upon assigned team initiatives aimed to evolve the PEO customer & administrator experience. Initiatives, projects, and daily responsibilities entail effective collaboration with cross-functional including from Underwriting, Actuarial, Informatics, Legal Compliance & Privacy, Aetna Information Systems (“AIS”), Service Operations, and many other areas.

Requirements

• 1-3 years of Medical group insurance (with preference for foundational PEO industry knowledge)
• 1-3 years of Project experience involving data, analytics or technology

Nice To Haves

• Ability to manage simultaneous responsibilities and tasks
• Willingness to work on projects spanning multiple disciplines and partner area functions
• Interest in using and evolving technology tools for business needs
• Comfort with developing relationships with colleagues
• Desire to learn business strategy, planning & execution
• Analyzing Microsoft Excel workbooks including the use of pivot tables and formulas (with preference for foundational SQL or Google Cloud Platform knowledge)
• Developing PowerPoints for effective communication
• Prior customer-facing experience with demonstrated interpersonal skills and servicing successes

Responsibilities

• Managing internal & external business analytics needs including Dashboards automation and ad-hoc data pulls & coordination requests
• Driving process improvement opportunities in formalized and ad-hoc projects (technology & non-technology alike)
• Helping Aetna Account Field teams & PEOs synthesize information for easy understanding
• Communicating effectively through frequent presentation development and reporting exhibit creation
• Researching and resolving complex customer issues in tandem with Account Field teams

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees