Sr. Agency Billing Rep (Bala Cynwyd, PA or Naperville, IL)

Philadelphia Insurance Companies • Naperville, PA

1d

About The Position

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. We are looking for a Sr. Agency Billing Representative to join our team in either our Bala Cynwyd, PA or Naperville, IL offices! Summary: Establish and maintain service relationship with assigned high-priority agents to facilitate successful and timely premium collection of receivables. Advise, verify and approve work items of team members as a Subject Matter Expert. A typical day will include the following: Support team and report daily operations to Supervisor Relationships with High Priority Agents Manage Service Escalations Conduct Assessments Mentor and Train Team Collect receivables to Prevent Past Due Status

Requirements

• High School Diploma
• Minimum of 3 years of Accounts Receivable experience
• Customer Service experience
• Intermediate excel skills
• Strong written and verbal communication skills

Responsibilities

• Establish and maintain service relationship with assigned high-priority agents to facilitate successful and timely premium collection of receivables.
• Advise, verify and approve work items of team members as a Subject Matter Expert.
• Support team and report daily operations to Supervisor
• Manage Service Escalations
• Conduct Assessments
• Mentor and Train Team
• Collect receivables to Prevent Past Due Status

Benefits

• We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match.
• Volunteer Benefits
• Paid Vacation
• Medical Benefits
• Educational Incentives
• Family Friendly Benefits
• Investment Incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED