About The Position

The role will lead engineering teams in the Customer Advertising and Marketing area under the Discovery Technology pillar. This area spans our AdTech and monetization teams with CPGs as well as our internal Kroger Digital Marketing Technology teams. You will also provide engineering leadership and guide matrixed teams in an exciting and emerging area of agentic commerce as we learn through POCs and set the stage for the future of ecommerce. The role will work closely with Product Management, Data Science, business stakeholders and marketing groups. Direct and manage the software design, development, implementation and support of multiple teams and/or their supporting processes to meet organizational expectations. Lead the strategic direction and function as a liaison across the Technology and Digital organization, and business stakeholders. Lead and uphold the associate continuous high-performance process. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

  • Minimum Bachelor's Degree computer science, information systems, or related technical field
  • High School Diploma or GED
  • Any direct technical experience in related disciplines
  • 5+ years of experience in eCommerce, retails systems or high transaction software solutions
  • 8+ years of experience in administrative management of technical teams and/ or extended staff
  • Any extensive experience leading technology initiatives
  • Solid administrative and project management skills
  • Proven track record of delivering objectives on time and within budget
  • Excellent communication and presentation skills to effectively communicate information to customers and to all levels within the organization
  • Comfortable managing team members with different skill sets and technical areas of focus and expertise
  • Proven knowledge of multiple programming languages and frameworks as either a developer or manager
  • Understanding and practice with agile software development and management

Nice To Haves

  • Any experience in a software development position
  • Strong experience with back-end systems and high-performance platforms
  • Experience guiding teams using at least one of the following languages: Java Spring Boot, Python, or Golang, also experience with REST APIs, microservices architecture, data engineering
  • Experience with delivering products that utilize science/models at scale
  • Experience with teams leveraging Azure DataBricks for data movement and best practices in DBX is a plus
  • Experience with GCP Cloud is a plus
  • Any exposure to Agentic frameworks, AI/ML platforms or Vertex AI is a plus
  • Any exposure to agentic systems for ecommerce utilizing LLMs/MCP/A2A

Responsibilities

  • Manage development and support team(s) and associates who are responsible for all phases of the system development and implementation process including analysis, design, development, implementation, testing, and ongoing support
  • Lead multiple product domains, development projects/initiatives, working closely with technology and business/product management to identify and translate complex business requirements into architectural design
  • Provide technical consulting and leadership, identifying and implementing new uses of information technologies that assist the functional business units in meeting their strategic objectives
  • Manage relationships with business stakeholders and third parties (as appropriate), ensuring high standards and quality of technical solutions, keeping abreast of latest technology developments
  • Drive technology change management and collaborate with business stakeholders to ensure processes are in place to reduce performance and production incidents
  • Act as an expert on the products and features teams and associates are building to solve the user problems identified with your product management partner
  • Work with Product Management to prioritize, scope and plan business milestones
  • Support timely delivery of software solutions to deliver business needs, while providing a transparent view to progress
  • Administer all facets of associate administration including hiring, performance management, resource allocation and associate development
  • Monitor systems performance and resolution of production incidents, which may require 24 hr/7-day week coverage
  • Drive continuous organizational improvements
  • Maintain regular communications to team members regarding the enterprise and technology initiatives
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
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