Sr. Accounts Receivable Specialist

Helen Of Troy • El Paso, TX

115d • Hybrid

About The Position

Join our Finance team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon. Together, we build innovative and useful products that elevate people's lives everywhere every day. Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent! The position of Sr. Accounts Receivable Specialist involves managing all accounts receivable duties related to the collection, cash applications, and research of customer invoices, payments, and claims. This role supports the team in daily tasks by answering questions and providing mentorship on departmental procedures.

Requirements

• High School Diploma.
• 3+ years in related experience.
• Strong experience in Word, Outlook, and Excel.
• Strong computer experience to use the ORACLE system.
• Good oral and written English interpersonal skills.
• Proven understanding of shipping, receiving, order production, credit, collections, cash receipts and applications, claims investigation, promotions, and compliance issues.
• Ability to work in a high speed and highly stressful environment.
• Requires communication with all levels of personnel at the corporate level, the customer base level, and with Sales Representatives.

Nice To Haves

• Bachelor's Degree in Finance, Accounting, or Business Management.
• Niche knowledge in training & development, accounting, accounts receivable, invoicing, collections, item master, ORACLE trade management & ORACLE business intelligence.

Responsibilities

• Responsible for all accounts receivable duties that pertain to the collection, cash applications, and research of customer invoices, payments, and claims.
• Supports the team in daily tasks by answering questions and giving mentorship on any departmental procedures.
• Identifies, researches, and validates all customer deductions, i.e. claims or short pays, taken on payments.
• Verifies the accuracy of the payments that have been keyed by the lockbox for all payments.
• Retrieves any payment remittance information not forwarded by the lockboxes.
• Researches the individual payments and deductions on each remittance for appropriate coding, value, and accuracy.
• Ensures accurate follow-up with the Customer Service Department, IT Department, Distribution Centers, Sales Field Personnel, Sales Representatives, Freight Carriers, and customers.
• Processes valid claims for crediting and pursues invalid deductions for repayment.
• Provides the customer with documentation to help them verify and validate their open balances with Helen of Troy.
• Manages and communicates any exception type issues: old claims, slow paying customers, bankruptcies, repayment concerns, etc.
• Maintains a clean status of accounts receivable for the company.
• Works in conjunction with the Customer Service or Sales Departments for the creation of outstanding account receivable items.
• Acts as backup for department processes related to the creation of new customer account setups.
• Acts backup for department processes related to the receipt, entry, and logging of Credit Card payments.
• Acts backup for generating cash batches in the system to facilitate the application of incoming cash receipts.

Benefits

• Salary + Bonus
• Healthcare
• Dental
• Vision
• Paid Holidays
• Paid Parental Leave
• 401(k) with company match
• Basic Life Insurance
• Short Term Disability (STD)
• Long Term Disability (LTD)
• Paid Time Off (PTO)
• Paid Charitable (volunteer) Leave
• Educational Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED