Sr Accounts Receivable Specialist - Mechanical Protection

Mercury Insurance Services, LLC

94d • $43,382 - $75,982

About The Position

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! The position's primary job is to process Mechanical Protection product receivables accurately and timely, with appropriate and professional written and verbal communication. The required work hours for this position are 10am - 7pm CST (11am - 8pm EST or 8am-5pm PST).

Requirements

• High school diploma or equivalent (G.E.D.) may include specialized or vocational courses.
• 3-4 years of experience in accounts receivable preferred.
• 2+ years of IBMI or VTS systems experience or equivalent preferred.
• 3-4 years of accounting preferred.
• Able to work with limited supervision; uses judgment and initiative in applying routine accounting functions.
• Detailed data entry skills.
• Proficient with keyboard/ten-key.
• Solid knowledge of basic accounting procedures and excellent mathematical skills.
• Maintain accuracy, organization, and extensive attention to detail.
• Able to communicate professionally at all levels, internally and externally.
• Proficiency with computer applications, including Microsoft Office Suite, Outlook, and Teams.

Responsibilities

• Review, reconcile, and audit Mechanical Protection product receivables.
• Process daily cash deposits following established departmental and institutional policies and procedures using the cash-pro system.
• Involved in all aspects of the accounts receivable process, such as keying, coding, and reviewing for posting and processing, following all departmental guidelines.
• Research and resolve issues related to specific receivables; may involve interaction and professional written and verbal communication with co-workers, customers, brokers, sellers, and agents.
• Contact agents and brokers to request unsubmitted sales to ensure processing before the end-of-month close for commission payouts.
• Create and deliver billing statements for collectible items such as cancellation funds paid on behalf of others.
• Review outstanding checks for escheatment.
• Provide information as requested by audit.
• Train other team members on the receivable process.
• Research and complete transfer requests following contract guidelines.
• Provide answers to inquiries by phone, e-mail, and other types of communication regarding sales, billing, etc.
• Handle more complex and non-routine inquiries.
• Advise consumers regarding coverage and billing process.
• Regular attendance at work on a full-time schedule of at least 8 hours per day and 40 hours per week, and overtime as necessary.
• Perform additional tasks as assigned by the leader.

Benefits

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees