Sr. Account Manager

Classet

10d•$65,000 - $80,000•Remote

About The Position

WISE Digital Partners is a fast-growing, award-winning digital marketing agency helping small and mid-sized businesses grow through strategy, technology, and performance-driven marketing. Recognized on the Inc. 5000 list of the fastest-growing private companies in America for two consecutive years, WISE has been fully remote since day one and continues to scale nationwide. We are seeking a Senior Account Manager who enjoys building strong client relationships, leading strategic marketing conversations, and owning a book of business. This role is ideal for someone digitally savvy, collaborative, and comfortable working independently in a remote environment while partnering closely with internal teams.

Requirements

Familiarity with websites and digital marketing, including a solid understanding of SEO and PPC
Familiarity with AI platforms (e.g., ChatGPT, Gemini) and how they can be used to improve online visibility
Ability to grow into leading strategic digital marketing conversations with internal support
Comfort managing 15+ active client accounts
3+ years of account management experience with local, regional, and national accounts
Understanding of how digital marketing services are sold, with upselling as a key responsibility
Ability to manage your own schedule and work effectively and independently
Strong collaboration skills with excellent oral and written communication
Strong judgment in knowing when to involve subject-matter experts to deliver the best strategy

Nice To Haves

Experience working with one or more of the following industries is a plus:
Professional Services (legal, accounting, mortgage)
Home Services (plumbing, HVAC, roofing, restoration)
SaaS or eCommerce

Responsibilities

Serve as the primary point of contact for assigned client accounts
Own and manage relationships across 15+ monthly client accounts
Lead and participate in digital marketing strategy discussions (SEO, PPC, websites, AI-driven visibility)
Coordinate with internal teams to manage client requests and smaller projects
Report on outcomes, performance, and results to clients
Educate clients on services, strategies, and delivered value
Support account growth through upselling and long-term client retention
Organize and participate in internal and client-facing meetings