Sr. Account Manager

Flow Control GroupCharlotte, NC
10dHybrid

About The Position

Senior Account Manager – Technical Automation & OT Sales Location: Charlotte, NC (Hybrid – Carolinas & Southeast Territory) Position Summary The Senior Account Manager – Technical Automation Sales is responsible for driving profitable growth within assigned target accounts across the Carolinas and Southeast region. This role blends named-account management with strategic territory development, focusing on hunting new opportunities, expanding existing relationships, and delivering high-value automation solutions. The ideal candidate brings deep industrial automation expertise, a strong regional network, and a proven ability to manage complex, consultative sales cycles while maintaining disciplined forecasting and pipeline management.

Requirements

  • 7+ years of successful industrial automation sales experience.
  • Bachelor’s degree preferred in Electrical Engineering, Mechanical Engineering, Industrial Engineering, Computer Science, or related technical discipline.
  • Established network of customers and business contacts within the industrial automation industry.
  • Deep knowledge of industrial automation architectures, including Level 1, Level 2, and Level 3 systems.
  • Strong focus on Operational Technology (OT) environments, including: SCADA Historians MES systems Industrial cybersecurity platforms Machine learning and analytics
  • Demonstrated ability to sell complex, consultative solutions and articulate business value.
  • Excellent verbal and written communication skills.
  • Strong business acumen with the ability to assess long-term account value.
  • Proven leadership, influence, and collaboration skills.
  • Exceptional listening skills and customer-centric mindset.
  • Proficiency with Salesforce.com, Microsoft Office 365, and Microsoft Teams.

Responsibilities

  • Own and grow profitable sales within assigned target accounts, with a goal of ≥30% project profitability (net of overhead).
  • Actively hunt and develop new opportunities within named accounts and assigned territory.
  • Maintain an accurate 12-month forecast and robust sales pipeline in Salesforce.
  • Utilize AutomaTech’s end-to-end sales process, from opportunity identification through close.
  • Partner with Inside Sales to develop quotations and deliver proposals to prospective and existing customers.
  • Collaborate with Inside Sales Managers to up-sell and cross-sell AutomaTech products and services.
  • Work with the Vice President and General Manager to develop and refine a Target Account End-User List.
  • Serve as the customer advocate, achieving approximately 50% customer face time.
  • Engage with strategic technology partners on joint account planning initiatives, including (but not limited to):GE, Moxa, Stratus, AMDT/Octoplant, SmartSights, Kepware, and others.
  • In conjunction with the EVP of Sales and Marketing, develop and execute contact and sales plans for new and existing customers.
  • Assist in the development of annual sales targets and rolling forecasts (strategic and tactical).
  • Participate in marketing activities such as trade shows, seminars, and content development (web materials, white papers).
  • Build and maintain strong relationships with stakeholders across operations, manufacturing, engineering, maintenance, and manufacturing IT.
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