Sr. Account Manager

Sinch

7d • $100,000 - $150,000 • Remote

About The Position

The role focuses on driving revenue growth by building and managing a strong sales pipeline to exceed targets for Sinch’s voice and messaging services. It involves strategic prospecting within the CSP market, developing executive-level relationships, and leading the full sales cycle from initial contact to deal closure. The position requires solution-selling expertise to align Sinch’s product suite with client objectives, deep product knowledge across voice and messaging offerings, and close collaboration with internal teams to ensure client success and support market expansion.

Requirements

• Experience: 7+ years of experience in a quota-carrying enterprise sales role, with a demonstrated history of selling to Communication Service Providers (CSPs), carriers, or telecom service providers.
• Industry Expertise: Deep expertise in the telecommunications landscape with experience selling both voice services (e.g., VoIP, SIP Trunking, termination, origination) and messaging services (e.g., A2P, SMS/MMS, 10DLC).
• Proven Success: A strong and consistent track record of exceeding sales quotas and driving significant revenue growth in complex, large-scale accounts.
• Sales Methodology: Proficiency in a defined sales methodology (e.g., MEDDPICC, Challenger Sale) to effectively guide a strategic sales process.
• Executive Presence: Exceptional communication, presentation, and negotiation skills, with proven ability and comfort in engaging C-level executives.
• Strategic Mindset: Ability to think strategically to manage long sales cycles, identify new market opportunities, and build lasting client partnerships.
• Education: Bachelor’s degree or equivalent experience is preferred.
• This role is primarily remote, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO; Seattle, WA

Responsibilities

• Drive Revenue Growth: Develop and manage a robust sales pipeline to achieve and exceed quarterly and annual revenue targets for both Sinch’s voice and messaging services.
• Strategic Prospecting: Identify and target new business opportunities within the CSP market, utilizing industry events, partner relationships, and outbound marketing tools to build a strong pipeline.
• Executive Relationship Management: Conduct high-level business conversations and cultivate relationships with key executive stakeholders (C-level, VP-level) within new and existing client accounts.
• Solution Selling: Utilize solution-selling and value-based techniques to deeply understand customer challenges and effectively articulate how Sinch’s product suite can drive their business objectives.
• Full Sales Cycle Management: Lead the entire sales process from initial contact and qualification to delivering presentations, managing complex commercial negotiations, and closing deals.
• Product Expertise: Become an expert in Sinch’s full portfolio of voice (e.g., termination, origination, TFN, E911) and messaging (e.g., A2P, 10DLC, Toll-Free) services, and clearly differentiate our value proposition in competitive bids.
• Cross-Functional Collaboration: Work closely with internal teams, including product, marketing, and legal, to ensure client success and align strategies for market expansion.

Benefits

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
• CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level