Sr. Account Manager

Maker's Pride Talent Acquisition Team•Downers Grove, IL

14d•$97,210 - $145,814•Remote

About The Position

The Sr. Account Manager will manage strategic customers including the day-to-day relationship with specific customer base(s) as well as key internal stakeholders, with the intent of delivering sustained profitable growth.

Requirements

Strong verbal and written communication; experience developing and presenting analyses to management and Customer with the ability to lead and drive initiatives.
Must be accurate, detail-oriented and maintain the utmost confidentiality.
Strong presentation skills and negotiation skills.
Proactive approach to problem solving
Track record of having built outstanding and effective relationships with cross-functional teams and customers
Strong analytical skills and ability to manage multiple work streams meeting reporting deadlines.
Understanding of the P&L and financial acumen
Ability to meet sales goals and make sound business decisions.
Ability to influence across all levels in the organization to lead and drive change
Ability to define problems, collect data, establish facts, spot trends and draw valid conclusions.
Ability to handle multiple priorities and tasks.
Bachelor’s degree in Marketing, Business or related field or combination of education and experience
7+ years experience in Large Account or Regional Sales, preferably in Food
Exposure to food manufacturing, supply chain optimization, contract manufacturing, or other relevant experience
Direct customer-facing leadership
Proficiency in MS Office Suite, including PowerPoint

Responsibilities

Manage complex territory/assigned account and supports business decisions
Serve as the primary commercial point of contact and build strong, collaborative relationships with key customer stakeholders.
Approaches customer engagement and influence strategically, aligning it with the organization's long-term growth
Work cross-functionally with peers in R&D, Operations, Supply Chain, Sales/Business Development, Finance and Executive Team to validate, prioritize and deliver Customer projects
Provide relevant information, updates, and insights to both the Customer and Maker’s Pride cross-functional teams to ensure effective delivery against Customer requirements.
Participate in Customer specific Product Development, Innovation Sessions, and Commercialization processes including pipeline management from inception to completion providing regular updates to internal and external stakeholders.
Create and execute Customer specific account plans to grow sales in line with company strategy. Includes partial ownership in budget, forecasting, growth and pricing plans.
Influences commercial decisions (pricing, revenue targets, margin initiatives, budgeting) in partnership with Sales leadership.
Analyze market trends in the industry, using external and internal resources to identify growth and profit improvement opportunities.
Contribute to long-term customer strategy, including growth road mapping, customer segmentation, and competitive positioning, in partnership with Sales leadership.
Lead customer scorecards and quarterly reviews, manage commercial escalations, support contractual compliance, and participate in scenario planning and risk-management activities.