Sr. Account Manager - Hospitality (Glendale/Los Angeles, CA)

The ODP Corporation•Signal Hill, CA

46d•$80,000 - $110,000

About The Position

The Sr. Account Manager position at ODP Business Solutions is responsible for increasing account penetration, servicing existing revenue, and bringing in new business within the hospitality sector. The position requires traveling within the assigned territory to make sales, solicit orders for contracts, and actively hunt for new hospitality customers. The role involves collaborating with specialists, where necessary, to achieve greater category penetration within hospitality accounts. The associate will ensure customer satisfaction by responding to service needs and initiating sales support as required. Responsibilities also include executing pricing strategies based on appropriate profitability derived from customer profiles and maintaining customer information and data integrity in the ODP Business Solutions CRM. Thought leadership in developing selling strategies, training coworkers, and implementing sales initiatives are essential to the role. This position requires regular travel within the assigned territory, away from the regular place of business to meet with hospitality customers and make sales. Candidates MUST be located in the Glendale/Los Angeles, CA area and will travel within the territory.

Requirements

High School diploma or equivalent, Bachelors preferred
Minimum 5-7 years of experience in related field
Minimum of Five (5) years or more of Strategic Account Sales and/or Management experience; Eight (8) years preferred with a proven record of exceeding monthly goals at the C-Suite level.
Proficient in MS Office - Word, Excel, PowerPoint
Working knowledge of CRM tools (i.e., Salesforce.com)
Successful history of B2B selling to large enterprise accounts
Hunter mindset to existing customers and negotiate new, renewed, or amended contracts
Strong presentation ability required since they develop customer-centric solutions and deliver sales proposals on product features and benefits
Conduct tactful and mutually beneficial complex contract negotiations and conversations with C-Level executives and key decision makers
Ability to multitask, as well as work efficiently and effectively within required deadlines
The ability to learn quickly and apply that knowledge, along with the ability to work in a team environment
Has the aptitude to learn the product suite and the ODP 5C way
Ability to manage and foster change
Ability to customarily and regularly travel to and from assigned territory to meet with the customers.
Coachable, yet has an entrepreneurial spirit
Maintain and update databases with all required customer information in CRM
Meet or exceed assigned revenue goals and sales quotas within assigned module of accounts.
Valid driver license and safe driving record
Ability to read, write, speak, and understand English.
Strong verbal, written, and interpersonal communication skills

Responsibilities

Existing account penetration: Responsible for traveling within the assigned territory to make sales or solicit orders or contracts. Responsible for growing share of wallet in customers who have spend with ODP Business Solutions today by selling more of current products, greater range of products, or new category of products into the end customer; responsible for selling both office supply and non-office supply categories, pulling in specialists as needed to support greater category penetration. This will require the employee to customarily and regularly travel within the assigned territory away from his or her regular place of business (e.g., home or business office) to meet with customers and make sales with little or no supervision.
Servicing existing revenue: Responsible for making sales or soliciting orders or contracts. For those customers in territory with current spend, the rep is responsible for servicing the existing revenue, pulling in customer service or sales support as needed to keep customer satisfied and looking to spend more with ODP Business Solutions. This includes bids, contract negotiations and request for proposals and will be involved in re-bidding existing contracts. This also includes ensuring ODP Business Solutions can earn appropriate profitability based on customer profile in volume, size, and service requirements. This will require the development of and execution of pricing strategies and tactics. This will require the employee to customarily and regularly travel within the assigned territory away from his or her regular place of business (e.g., home or business office) to meet with customers and make sales, with little or no supervision.
Takes responsibility and ownership for data integrity and accuracy of work products and creative with business planning and implementing sales initiatives. Maintains customer information in ODP Business Solutions CRM.
Responsible for customer and company requirements and being a thought leader in developing selling strategies and training co-workers.

Benefits

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization!
You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume