Sr. Account Manager, Hospital Sales

American Red Cross • Baltimore, VA

30d • $99,000 - $104,000 • Remote

About The Position

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW The American Red Cross is seeking a dynamic and experienced Senior Account Manager in the National Capital and Greater Chesapeake Region (covering DC, Maryland, Virginia ) to lead strategic sales efforts within a high-value hospital territory. This role is responsible for managing key clinical and executive-level relationships across hospitals that utilize Red Cross blood products and services. With a focus on growth and retention, you will educate stakeholders on our offerings, negotiate contracts, and expand our footprint into new hospital systems. This is a high-impact role ideal for professionals with a strong background in healthcare sales—particularly those with experience in pharmaceuticals, medical devices, or hospital systems—who are passionate about making a difference in patient care. This position is remote/WFH, covering the DC, Maryland, and Virginia areas. Our ideal candidate will reside in, or close to the geographic area covered.

Requirements

• Bachelor’s degree required; a background in science or healthcare is preferred.
• Minimum of 7 years of relevant experience, ideally in healthcare sales, clinical services, or a related field. Experience selling to hospitals, pharma, or medical device companies is highly desirable.
• Strong interpersonal and communication skills, with the ability to engage both clinical and executive audiences.
• Proven ability to absorb and communicate technical information effectively.
• Collaborative, analytical, and results-driven mindset.
• Proficient in Microsoft Office and CRM tools; ability to manage data and reporting.
• Comfortable working independently and as part of a team.
• Requires a valid driver’s license and regular travel within the assigned territory.
• The role involves being in the field approximately three days per week, with occasional overnight travel (up to 20%).

Responsibilities

• Manage and grow a portfolio of hospital accounts generating approximately $30M in revenue.
• Build and maintain strong relationships with clinical leaders and C-suite executives.
• Educate clients on Red Cross products, services, and value propositions.
• Identify and pursue new business opportunities within and beyond the current customer base.
• Lead contract negotiations and renewals to ensure long-term partnerships.
• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
• Provide guidance and support to volunteers as needed in support of hospital engagement.
• Travel to assigned hospitals and prospects at least 3 days per week.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level