Sr. Account Manager (Energy and Refined Fuels SaaS)
About The Position
For decades, DTN has been the silent force behind some of the world’s most critical industries—helping businesses navigate complexity, uncertainty, and risk with smarter, faster decisions. From agriculture to energy to weather intelligence, our proprietary Operational Decisioning Platform transforms raw data into decision-grade insights—enabling companies to optimize supply chains, ensure market stability, and safeguard infrastructure against disruption. We don’t follow trends—we set the standard for precision, trust, and operational impact. J ob Description: As an Account Manager, you will be the strategic owner of client accounts, ensuring long-term success and revenue growth. You will serve as a consultative advisor, building relationships, identifying new opportunities, and expanding the account through cross-selling and upselling. You are expected to identify opportunities within existing accounts, ensuring DTN’s solutions continue to meet evolving customer needs.
Requirements
- 5 years of experience in software and/or SaaS sales
- 5+ years of experience in account management, consultative sales, or B2B client relations
- Strong understanding of specified sector/industry
- Exceptional communication, negotiation, and relationship-building skills
- Proven ability to drive revenue growth through cross-selling and upselling
- Self-motivated, with a strategic mindset and proactive approach to account management
- Proficiency in SFDC software for tracking leads and managing pipelines
- A consultative and professional approach to engaging with customers
- Ability to adapt quickly to changing circumstances
Responsibilities
- Account Ownership & Relationship Management Serve as the primary point of contact for assigned client accounts
- Build strong, trusted relationships with key stakeholders, acting as a strategic consultant
- Maintain a deep understanding of client needs, challenges, and business objectives
- Provide proactive recommendations, introducing new solutions that add value and drive engagement
- Have a deep understanding of the energy and refined fuels sector
- Ensure customer satisfaction and retention by delivering top-notch service and innovative solutions
- Sales Growth, Cross-Selling & Upselling Identify need to bring in additional DTN expertise and solution engineer resources to for ongoing account expansion.
- Identify cross-selling and upselling opportunities to expand account value
- Conduct regular business reviews with clients to uncover unmet needs
- Strategically introduce new products, services, and solutions that align with client goals
- Collaborate closely with sales, marketing, and product teams to optimise client offerings
- Negotiate contract renewals above a set threshold, ensuring continued success and profitability
- Hunt for Additional Opportunities Continuously analyze accounts for new business opportunities, leveraging industry insights and customer feedback
- Identify potential referrals, partnerships, and expansions within existing accounts
- Work alongside Account Executives to develop strategic growth plans for key clients
- Stay ahead of industry trends to recommend solutions that differentiate DTN
Benefits
- Competitive Salary
- Unlimited PTO
- Collaborative and dynamic work environment.
- Flexible working hours
- Competitive Medical, Dental and Vision Insurance Plans
- 6% 401K matching
- Unlimited access to 13k+ courses via learning platform to support employee career advancement
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
