Sr A/R and Credit Controller
About The Position
We are seeking a results-driven Sr. Accounts Receivable & Credit Controller to lead AR(accounts receivable) operations, credit risk management, and cash flow optimization across a multi-segmented, high-mix/low-volume business. This role is responsible for driving disciplined collections, improving aging performance, partnering with Sales and Operations, and coordinating a high-performing regional AR team, including 3rd party service providers. The ideal candidate combines strong analytical expertise with hands-on leadership experience, process improvement capability, and the ability to operate effectively and autonomously in a complex, contract-driven environment with diverse customer requirements.
Requirements
- 5+ years of progressive experience in Accounts Receivable, Credit, or Financial Services.
- Proven performance in managing AR, DSO improvement, bad-debt reduction…
- Experience in consumer, preferably high-mix, low-volume environment, in an international team
- Strong background in reconciliation, billing resolution, and credit risk analysis within SAP
- Associate’s or Bachelor’s degree in Business Management, Finance, Accounting, or related field preferred.
- Strong data and financial affinity, combined with result-driven attitude.
- Ability to manage complexity across multiple business units and customer segments.
- Strong communicator capable of influencing Sales and Operations
- Able to balance customer relationships with disciplined credit control
- Excellent customer relationship management and negotiation skills.
- Advanced proficiency in MS Office and ERP/AR systems.
Nice To Haves
- Spanish or other foreign languages are preferred.
Responsibilities
- Oversee regional AR portfolio, ensuring timely collection of outstanding invoices and reduction of past-due balances.
- Analyze aging reports, identify risk trends, and implement targeted collection strategies.
- Drive initiatives to improve DSO and optimize working capital.
- Perform and oversee account reconciliations and resolve complex billing discrepancies.
- Monitor customer accounts to proactively mitigate credit exposure and bad debt risk.
- Evaluate and approve credit limits in alignment with company policy and regional risk appetite.
- Partner with Finance to ensure proper booking of contracts and accurate revenue recognition impact on receivables.
- Maintain compliance with internal controls, corporate policies, and audit requirements.
- Develop, review, and continuously improve AR and credit control policies and procedures.
- Act as primary liaison between AR, Sales, Customer Service, and Operations.
- Manage escalations with key customers and internal stakeholders.
- Support new customer onboarding to ensure billing accuracy from Start
- Provide actionable reporting and insights regarding AR performance, credit exposure, and risk mitigation. (ex: Power BI)
- Foster a collaborative, inclusive team culture focused on results, engagement, and continuous improvement, incl. automation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
