A/R Credit and Collections Coordinator

Suddath CompaniesJacksonville, FL
1d

About The Position

AR/Collections Coordinator: Manage the collection process of key accounts on a daily, weekly and monthly basis to ensure timely payments.

Requirements

  • Intermediate working knowledge of Microsoft Excel, Outlook, Word and other MS Office products.
  • Ability to work in a team environment and demonstrate flexibility and patience.
  • Excellent customer service skills, organization, communication and problem-solving skills.
  • Ability to multi-task and manage time effectively.
  • Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions.
  • High school diploma required.
  • Two (2) year college preferred, or relevant work experience required.
  • A minimum of 2-5 years of Accounts Receivable/Collection experience is required.
  • Ability to read and interpret general business periodicals, professional journals, technical procedures or government regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Excellent written and verbal communication skills.
  • Ability to work with mathematical concepts such as probability and statistical inference.
  • Ability to apply and calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to solve practical problems and deal with a variety of concrete variables.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • To perform this job successfully, an individual should have strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications such as move management, Mover suite and other applications used in the performance of job duties.
  • Ability to prioritize and re-prioritize as situations and needs change throughout the workday
  • Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

Nice To Haves

  • Knowledge of SAP, MoversSuite and Great Plains is a plus

Responsibilities

  • Create, maintain and distribute daily, weekly and/or monthly AR Statements.
  • Power BI report management, Excel Workbooks.
  • Coordinate the collection process for past due invoices.
  • Manage alerts in Accounting ERP, set and manage follow-up tasks
  • Process credit card payments
  • Provide back-up for daily deposits.
  • remittance details from client/shipper
  • Respond to internal and external customer inquiries regarding account information
  • Research and resolve invoice discrepancies.
  • Account reconciliations, payment research, and account analysis
  • Update customer account information.
  • review AP addresses, names, phones, emails, assessed by the needs of the account
  • Update payment history files
  • Assist with the month-end close

Benefits

  • A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
  • Weekly pay for hourly-paid employees.
  • Biweekly pay for salaried employees.
  • Paid Time Off (PTO) and paid company holidays
  • A tuition reimbursement plan where employees are encouraged to continue their education and development

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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