Square D Product Specialist - Indianapolis, IN

Sonepar • Indianapolis, IN

20d

About The Position

Your career grows here.

At Echo Electric, a brand owned by Sonepar, we are a leader in electrical distribution. Echo Electric represents over $1.2 billion in sales covering Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Ohio, Nebraska, and Southern South Dakota. As part of Sonepar, the worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture. We empower our associates to contribute to our success by adopting the adapt, dare, learn mindset-- adapt to new situations and people, dare to appropriately challenge the status quo, and learn from others and our own experiences.

Our 5 legacy brands known as Holt, PEPCO, Richards, and Springfield Electric have become one brand moving forward with a shared culture, strategy, and vision. We are now going to the market under one bold new brand, Echo Electric.

Primary Function

The SQD Product Specialist is responsible for the promotion, sales, & coordination of SQD products to our customers in assigned Echo markets, including but not limited to Arc-flash studies, drive startups, Powerlogic metering upgrades, and project takeoffs.

Requirements

• Two-year associate degree or equivalent technical degree, as determined by Echo Electric.
• Possess a valid driver’s license & good driving history.
• Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
• Demonstrated ability to communicate clearly and concisely, especially verbally.
• Demonstrated time management and organizational skills, including an ability to plan, prioritize and manage multiple priorities simultaneously.
• Ability to work well alone and in a team environment.
• Demonstrated capability to develop strong interpersonal working relationships and work in a team environment.
• Strong customer service orientation to provide an exceptional customer experience.
• Ability to use, read and interrupt measuring devices such as a tape measure.
• Ability to use a computer, operating software and wiring/device marking systems.
• Demonstrated motivation, willingness to learn and complete quality work.
• Ability to travel with overnight stays during the week.

Nice To Haves

• 2 years of experience as an electrician, technician, assembler, or equivalent education from a technical school.
• 3-5 years’ experience in the services industry.
• Understands NEC and UL regulations and standards required for position.
• Knowledge and understanding of services product offerings.

Responsibilities

• Conducts market analysis to identify sales opportunities, identifying key contacts and valuable insight into the operations of potential customers.
• Completes sales call and expense reports on a weekly basis and files monthly auto expense report in accordance with company procedure.
• Prepares an annual sales forecast to help analyze market conditions and/or changes in assigned territory for maximum productivity and sales growth.
• Reports competitive conditions and feedback from customers to the management team.
• Prospects and cultivates new business opportunities
• Makes personal sales calls at customer establishments on a regular basis, seeking new opportunities and new customer leads. Engages appropriate Echo team members when appropriate (branch manager, sales associates, etc.).
• Introduces, promotes & demonstrates new services, customer resources, and programs to customer base.
• Coordinates secured customer orders with appropriate Inside Sales Staff for order entry, tracking & fulfilment. Remains engaged with process as needed to expedite & troubleshoot backorders and other related concerns that may arise.
• Actively manages account base and new opportunities to maximize sales volume and gross profit margins.
• Executes sales efforts in a timely, ethical and professional manner, assuring a favorable impression of self and the company; includes the maintenance of a clean and uncluttered vehicle.
• Reads, reviews, interprets, follows schematics and blueprints to understand and define project scope and solution offering; engages the appropriate internal & SQD resources to prepare complete and competitive quotes.
• Follows-up on all generated quotations to assure the customer is being serviced and to document the outcome of the proposed solution.
• Follows and meets project schedules and deadlines.
• Coordinates solidified projects with appropriate service providers and follows up on outcomes for other potential service/product opportunities.
• Quickly finds common ground and solve problems.
• Easily gain trust and support of others.
• Maintains an accurate follow-up system for actively tracking promises. made to customers and expediting projects to assure that services and materials are completed and delivered as scheduled.
• Provides customer with appropriate product information to ensure the customer is equipped with the knowledge needed to make an informed purchase.
• Resolves customer concerns.
• Develops and maintains working knowledge of services & products.
• Research products & services to provide customers with optimal solutions.
• Attends product training classes to develop superior product knowledge to apply to customer projects and applications.
• Understands and cultivates knowledge on core industrial products and their respective applications; including appropriate product substitutes.
• Informs customers of all relevant company policies. Reports customer comments to management.
• Clearly, timely and respectfully communicates with customers, engineers, fellow associates, management team and manufacturing partners to ensure a professional experience.
• Develops an effective and productive working relationship with branch associates, sales associates and managers.
• Supports other branches in their efforts to secure and facilitate customer orders.
• Encourages collaboration and is viewed as a team player.
• Works safely with and around 480V, 120V, 24V, and pressurized systems, assuring appropriate personal protective equipment (PPE) is utilized.
• Completes required safety training and maintains a hazard free workspace.
• Assists with the reporting of accidents in a timely manner.
• Understands, follows and adheres to customer’s safety guidelines when providing solutions.
• Maintains a clean, organized, and safe working environment.
• Travels to jobsites, if needed and when required.
• Performs other duties as instructed or required to successfully complete the job.

Benefits

• Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
• Paid time off and paid holidays
• 401K match
• Profit Sharing
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement
• Employee Discount on products
• Access to a variety of trainings for personal development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree