Sports Club Manager

GATE•Ponte Vedra Beach, FL

15h

About The Position

As we continue to elevate our Sports Club experience, we are seeking a dynamic and experienced leader to support our Wellness operations. This role offers the opportunity to lead, inspire, and deliver exceptional service within one of Northeast Florida’s premier luxury destinations. Position Summary This role supports the Executive Director of Wellness in directing the daily operations of the Fitness Center. The focus is on delivering exceptional member and guest experiences, maintaining the highest quality and cleanliness standards, and driving revenue performance. Responsibilities include onboarding new members through the Technogym app, conducting health assessments, and supporting all areas of the operation as needed.

Requirements

High School Diploma or equivalent required; college degree preferred in a fitness-related field.
Must be able to effectively communicate in English with members, guests, and colleagues.
Minimum of 5 years’ experience in a professional fitness center environment
Experience across multiple areas including aerobics, aquatics, fitness center operations, front desk, and nursery
CPR, First Aid, and Lifeguard certifications required
Nationally recognized fitness instructor certification required
Strong knowledge of exercise physiology, anatomy, and physiology
Comprehensive understanding of fitness center operations, including aquatics, group fitness, programming (including special populations), and special events
Proficiency with fitness equipment and safety protocols
Experience with member relations, vendor partnerships, team leadership, and budgeting
Ability to demonstrate proper use of all fitness equipment and exercises
Capable of instructing and participating in fitness activities
Ability to remain on feet and active for extended periods
Ability to lift, carry, and move up to 50 pounds

Responsibilities

Maintain a flexible schedule, including weekends and holidays
Arrive on time in proper, professional uniform
Attend all required training, meetings, and safety courses
Identify and address safety hazards, ensuring a safe environment
Uphold exceptional standards of cleanliness and presentation across all fitness and aquatics areas
Foster a culture of service excellence, professionalism, and engagement
Build strong relationships by interacting with members and guests regularly
Ensure compliance with all membership rules, policies, and procedures
Recruit, train, supervise, and develop team members across fitness, aquatics, and recreation areas
Conduct performance evaluations and lead daily pre-shift meetings
Oversee staff scheduling to optimize service levels and control labor costs
Maintain inventory, manage supplies, and monitor departmental budgets
Utilize inventory data to impact and manage departmental financial performance
Maintain high sanitation and safety standards through team training and accountability
Circulate through all areas during peak hours to coach, support, and elevate service delivery
Partner with leadership in bi-weekly meetings to review departmental performance
Support Club-wide initiatives to protect and enhance the Ponte Vedra brand
Execute additional duties as assigned by the Executive Director of Wellness