Splish Splash Parking Lot Lead

Parques Reunidos•Calverton, NY

3d•$18•Onsite

About The Position

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Parking Lead ensures the parking operation runs efficiently. This position ensures that all parking lots are cleaned, team members are in place, and guest cars are parked quickly and efficiently. We are currently looking for a: Splish Splash Parking Lot Lead

Requirements

Must be at least 18 years of age to comply with New York Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Must have reliable transportation to and from your scheduled shift
Ability to comply with all uniform policies
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment.
Ability to follow direction, multi-task, and work as part of a team as well as independently
Ability to stand, walk, and remain on feet for majority of the workday
Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more
Subject to frequent exposure to outdoor areas of the park
Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain and other weather conditions
Subject to frequent interruptions and requests that may require reprioritization of activities
Ability to read, write, and speak fluent English

Nice To Haves

Previous related work experience preferred but not required
Spanish or other bilingual language skills are a plus.

Responsibilities

Assist with the daily supervision of the Parking team and any other assigned departments
Lead by example, attitude, and as a representation of Splish Splash core values
Act as an approachable mentor and coach to all assigned team members
Become knowledgeable of performing the essential duties of all parking positions and backfill these positions when needed
Participate in new-hire orientation and training activities for all assigned employees
Ensure that all required meal and other breaks are being given in accordance with NY law
Assist with team scheduling and timekeeping activities
Welcome guests to the park, while guiding them to an open parking spot
Sale daily parking admissions and process Point of Sale (POS) financial transactions
Train parking team members on how to park cars efficiently and safely
Ensure the smooth process of parking cars
Courteously assist guests with questions and complaints
Assist in directing guests to the proper parking space, when needed
Follow the designated safety procedures when directing cars in the parking lot
Ensure that all vehicles are parked in an efficient manner
Prevent guests from carrying unauthorized items through to bag check
Maintain overall upkeep of the parking lots and transportation vehicles, including trash clean up and removal
Direct emergency services such as fire and police in the event of an emergency
Assist with special parking details in emergency situations or for special events
Assist other Guest Experience departments as needed
All other duties assigned by leadership