Splish Splash Line Attendant

Parques Reunidos • Calverton, NY

4d • $18 • Onsite

About The Position

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. Line attendants are responsible for overseeing the park queue lines for aquatics attractions and maintaining a safe environment for all guests and employees. The ideal candidate will have an eye for detail, a knack for problem-solving, and an ability to remain calm in stressful situations We are currently looking for a: Splish Splash Line Attendant

Requirements

• High School diploma, GED, or equivalent; Equivalent work experience will also be considered
• Must be at least 18 years of age to comply with NY Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from your scheduled shift
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to analyze people and/or situations quickly and calmly and take appropriate actions in a quick and effective manner
• Ability to deal fairly, objectively, and courteously with the public without regard to race, ethnicity, religion, or political beliefs
• Ability to operate dispatch radio and/or other communication devices
• Ability to professionally and calmly deal with stressful and/or tense situations
• Ability to understand and carry out verbal and written instructions, multi-task, and work as part of a team as well as independently
• Ability to stand, walk, and remain on feet for majority of the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to walk, stand, or run on uphill, downhill, or uneven surfaces
• Ability to climb or descend stairs for some attractions
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
• Must have good visual acuity and peripheral vision
• Ability to see details of objects that are more than a few feet away

Nice To Haves

• Spanish or other bilingual language skills are a plus.

Responsibilities

• Greet and guide guests through park queue lines.
• Convey exceptional guest service including, but not limited to, assisting guests with questions and providing direction to guests, as needed
• Enforce all Park rules and regulations.
• Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests
• Monitor guest safety and communicate conflicts to supervisors on duty
• Continuously monitor guest behaviors and attempt to curtail any potential situations before they escalate further
• Exercise clear and concise communications with all park departments
• All other duties assigned by leadership

Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Splish Splash on your days off
• Invitations to exclusive company-sponsored employee events throughout the season

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees