Splicing Manager

Congruex LLC•Denver, CO

49d•$80,000 - $95,000

About The Position

This role is responsible for assisting in the selection, training, and development of fiber splicing technicians, management of tool inventory, and ensuring compliance with safety and operational standards. The role includes training and mentoring splicers in troubleshooting, repairing, and maintaining FTTH networks and performing various network support activities, with an emphasis on training, safety, QC and adherence to industry standards.

Requirements

Prior hands-on experience with fiber optic splicing, maintenance. Testing and troubleshooting in fiber to the home projects.
Proven knowledge of outside plant construction, fiber optics QC and inspection.
Proficient in Microsoft office.
Demonstrated respect for others, with strong listening skills and responsiveness to communication.
Ability to travel to various splicing projects in Colorado and Nebraska.
High school diploma or equivalent required.
Working knowledge of ftth network operations is essential.
4-6 years of fiber experience is preferred.
Must be able and willing to work indoors and outdoors, subject to inclement weather conditions
Must be able to maintain visual and audible contact with other crewman and all moving or stationary persons/vehicles/objects to ensure safe coordination of movement
Must be able to work around heavy equipment and machinery
Must be able to lift and carry up to 50 pounds
Routinely requires extended periods of bending, squatting, climbing, kneeling, pushing, pulling, lifting, lifting in awkward positions, standing, and twisting
Must be able to stand, walk, sit or be in other physically demanding positions for long periods of time
Must be able to work while wearing safety boots, safety glasses, hardhat, and any applicable safety gear
CPR/First Aid
OSHA 30

Responsibilities

Technician Oversight and Development
Participate in the selection, hiring, and career development of fiber splicing technicians, establishing a high standard of skill and professionalism.
Knowledgeable and experienced in training and mentoring new splicers.
Set training goals and timelines for new splicers.
Be a strong leader in the training and mentoring process.
Provide guidance on maximizing productivity and efficiency.
Assist and scheduling and assigning work.
Assist in setting and maintaining standards for equipping technicians with the necessary tools and test sets.
Help manage company inventory of tools and test sets, addressing any loss issues promptly.
Safety and Compliance
Ensure OSHA compliance and adherence to safety precautions across all work activities.
Model and enforce safe, efficient practices in all tasks and responsibilities.
Maintain job site safety and security by adhering to company policies and protocols.
Ability to perform safety audits on splicing personnel and mentor corrections as needed.
Network Maintenance and Troubleshooting
Understanding of and experience leading emergency restoration of fiber outages of various sizes.
Strong knowledge of fiber optic testing using an OTDR to identify and isolate fiber issues on dark and working fiber.
Provide leadership and guidance to troubleshoot and repair daily issues to build and maintain optimal network functionality.
Emergency and Field Operations
Oversee emergency fiber restorations as required, maintaining rapid response capabilities.
Perform QC audits on in-house and sub-contractors to ensure a high-level of quality standards are met.
Leadership and Accountability
Provide leadership and mentor compliance to policies and systems that encourage employee accountability in safety, productivity, work quality, and punctuality.
Ensure technicians manage their vehicle inventory, tools, and test sets effectively.
Regularly verify employees complete DVIR's, JHA's and maintain their vehicles per company policy.
Support field personnel in second-tier technical support circumstances when needed.