Specimen Collector - 1449

Millennium Health•Saint Paul, MN

12h•Onsite

About The Position

Millennium Health LLC is an accredited specialty laboratory with over a decade of experience in medication monitoring and drug testing services. They assist clinicians in monitoring prescription medication and illicit drug use to support improved clinical decision-making for millions of Americans dealing with chronic pain, mental illness, and substance use disorders. The Specimen Collector is a crucial role at Millennium Health, acting as a representative who delivers exceptional care and customer service to patients, clinicians, and the laboratory.

Requirements

Demonstrated ability to navigate a smart phone and computer required
Valid driver’s license required
Reliable transportation
Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to
Ability to ensure administrative, physical and technical cyber security controls are always adhered to
High School diploma or equivalent required

Nice To Haves

6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients
2+ years of customer service experience (can be considered in place of medical experience)
Medical insurance/billing and/or familiarity with medications/diagnostic codes

Responsibilities

Collect patient urine and/or oral fluid (saliva) specimens
Process and package collections for shipping
Serve as an intermediary between the practice / clinic and the laboratory
Record patient information, physician order details, and pertinent laboratory information
Resolve specimen concerns with billing or patient information in ordering portal
Order and maintain collection supplies inventory onsite
Observe collection for Millennium Health specimens (when applicable)
Driving from/to multiple facilities may be required