Specialty Strategic Account Executive

CVS Health

6d • $83,050 - $174,134

About The Position

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. (SAE) Specialty Strategic Account Executive: Serve as consultative lead on specialty product solutions to improve member outcomes and effectively manage specialty trends. The primary focus of this role is to grow our business in specialty pharmacy and medical benefit solutions Responsible for PBM Health Plan clients for all lines of business Responsible for supporting renewal, retention, and product up-sell for existing clients Responsible for specialty client satisfaction, strategy, contracts (pharmacy, medical, product, etc.) and contract terms (such as performance guarantees), and service delivery Lead the account as the specialty quarterback by partnering with internal teams, including PBM SAD and Account Team (as applicable), Specialty Account Management, Clinical/Specialty Client Solutions, Pharmacy and Medical benefit Product owners, Specialty Underwriting, Specialty Legal, ANCS, and Specialty Operations Owns strategic specialty client relationships with C-suite and day-to-day points of contact: Specialty SAE collaborates with the PBM account leads who are the overarching client point of contact. They both establish an agreed upon account structure with defined specialty client contacts that meets the needs of the client to ensure clear communication and partnership with the PBM leads. Client scale, size, lines of business, and unique needs help define the overall role the Specialty SAE provides. This can often make each client model unique from a specialty support perspective. The Specialty SAE then maintains the ongoing client relationship and collaborates with PBM sales leads to assist in growing and retaining our PBM health plan business. Deliver quarterly, annual, and ad-hoc Specialty drug trend and financial performance reporting to clients Present a comprehensive pharmacy and medical benefit strategy, offering integrated solutions across the benefit, including Pilot opportunities Identify opportunities to carve-in therapeutic categories (i.e., PAH, Hemophilia, IVIG, Sickle Cell, HIV, Fertility) to maximize CVS Specialty and Coram volume Support client downstream business growth strategies

Requirements

• 5+ years PBM experience within the Sales, Account Management or client-facing role.
• Experience presenting information in a formal setting.
• Experience using analytical skills and logic to analyze the business, solve problems, and present recommendations to leaders to develop solutions.
• Proficiency in Word, Excel, PowerPoint
• Must possess a valid and current driver's license.

Nice To Haves

• PBM experience in a sales/service executive with a large, strategic account and leadership experience
• Experience managing employer group or health plan accounts.

Responsibilities

• Serve as consultative lead on specialty product solutions to improve member outcomes and effectively manage specialty trends.
• Responsible for PBM Health Plan clients for all lines of business
• Responsible for supporting renewal, retention, and product up-sell for existing clients
• Responsible for specialty client satisfaction, strategy, contracts (pharmacy, medical, product, etc.) and contract terms (such as performance guarantees), and service delivery
• Lead the account as the specialty quarterback by partnering with internal teams, including PBM SAD and Account Team (as applicable), Specialty Account Management, Clinical/Specialty Client Solutions, Pharmacy and Medical benefit Product owners, Specialty Underwriting, Specialty Legal, ANCS, and Specialty Operations
• Owns strategic specialty client relationships with C-suite and day-to-day points of contact
• Deliver quarterly, annual, and ad-hoc Specialty drug trend and financial performance reporting to clients
• Present a comprehensive pharmacy and medical benefit strategy, offering integrated solutions across the benefit, including Pilot opportunities
• Identify opportunities to carve-in therapeutic categories (i.e., PAH, Hemophilia, IVIG, Sickle Cell, HIV, Fertility) to maximize CVS Specialty and Coram volume
• Support client downstream business growth strategies

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees