Specialty Services Veterinary Technician Supervisor

Tufts University•Grafton, MA

6d•$33 - $46

About The Position

The Foster Hospital for Small Animals is a premier academic veterinary hospital delivering round the clock, high quality care for companion animals and exotics. Our team provides cutting edge specialty and emergency services while training the next generation of veterinary professionals. We combine exceptional patient care with a collaborative teaching environment that supports growth, innovation, and excellence. What You'll Do The Senior Veterinary Technician – Specialty Services Supervisor leads the Neurology, Ophthalmology, and Cardiology clinical teams, combining hands‑on technical work with dedicated leadership time. This role leverages advanced nursing skills and strong supervisory abilities to support high‑quality patient care, efficient clinical operations, and an outstanding teaching environment. The Supervisor fosters teamwork, provides mentorship and training, and ensures a positive, collaborative culture.

Requirements

Associate's Degree or equivalent plus 5 years of relevant experience.
Proven leadership, conflict resolution, and problem solving skills.
Ability to multitask and manage responsibilities across multiple services.
Demonstrated commitment to excellent internal and external customer service.
Strong interpersonal skills; able to work independently and collaboratively.
Ability to remain calm in a fast paced, high stress environment.
Understanding of HR principles and regulatory compliance.
Strong medical terminology and veterinary pharmacology knowledge.
Required technical skills: IV catheterization, phlebotomy, dosage calculations, fluid therapy.
Proficiency with electronic medical records.
Ability to lift up to 50 lbs with or without accommodation.
Certified Veterinary Technician (CVT) in good standing.

Nice To Haves

5+ years of experience in a fast paced veterinary hospital.
Specialty experience in the area of Neurology, Ophthalmology or Cardiology.
Previous supervisory experience.
Experience in an academic veterinary hospital.
VTS certification or active VTS candidacy.

Responsibilities

Oversee clinical care provided by veterinary technicians across specialty sections.
Assist clinicians, students, and technicians with procedures, treatments, and diagnostics.
Coordinate patient care across clinical and administrative teams to ensure efficiency and continuity.
Ensure timely completion of diagnostic tests and assist with advanced procedures.
Partner with client service teams to deliver an excellent client experience for appointments, procedures, and hospitalizations.
Communicate with clients regarding treatment plans, education, discharge instructions, and medications.
Teach and mentor veterinary students and student technicians.
Train, orient, and support new veterinary technicians
Collaborate with supervisors, section heads, and hospital leadership to support daily operations.
Manage technician scheduling and resource allocation across sections.
Foster a culture of open communication, teamwork, and professionalism.
Lead or participate in team meetings, supervisor meetings, and individual check ins.
Oversee recruiting, interviewing, hiring, and onboarding of new technicians.
Provide coaching, feedback, performance reviews, and professional development support.
Organize continuing education opportunities for team members.
Troubleshoot operational issues and escalate concerns appropriately.
Assist with budget preparation, verify expenses, oversee equipment needs, and manage supply purchasing.
Manage overtime monitoring, weekly payroll submission, and controlled substance inventory.
Ensure compliance with hospital policies, including safety and infection control.
Participate in hospital wide projects and initiatives as assigned.
Perform other responsibilities as needed to support the hospital’s mission