Specialty Scheduler - Cardiovascular

Bon Secours Mercy Health•Richmond, VA

About The Position

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive. Specialty Scheduler PRIMARY FUNCTION/GENERAL PURPOSE OF POSITION The specialty scheduler oversees and manages all OPIC scheduling for patients requiring treatment in the outpatient infusion center and is also responsible for scheduling office visits in conjunction with OPIC appointments. This position is also responsible for communicating with the OPIC manager, charge nurse and staff regarding OPIC appointments as well as the physician, nurse practitioner and clinical teams regarding treatment plans and schedules.

Requirements

HS Diploma
One year computer experience required.
Experience in healthcare required.
Good working knowledge of medical terminology.
Able to follow general instructions
Possess surgical conscience
Moves with a sense of urgency
Understands basic anatomy/physiology
Knowledgeable in infection control practices
Knowledgeable of AORN and AST recommendations related to practice
Anticipates needs of surgeon, team, and patient
Self-directed
Able to work independently
Critical thinking
Remain calm under pressure
Strong communication skills
Able to handle self in a professional manner
Takes direction
Basic Windows application computer skills

Nice To Haves

Graduate from a Junior College.
High School graduate, two years of college considered.
Must be able to type 50 words per minute with accuracy.
Experience in surgery scheduling preferred.

Responsibilities

Direct oversight and responsibility for accuracy for scheduling and accurately perform record specific information concerning each case; notify appropriate staff members of special needs for any case.
Enter appropriate data from record into the computer system, do audit checks and run period reports.
Answers phone and communicates with Physicians and all departments to build daily schedules.
Is accountable for processing charges, routing charging information to data processing, and reordering and logging implants.
Works with minimal supervision.
Contacts and confirms outside parties necessary for surgeries requested.
Participates as a team member by performing additional assignments not directly related to the job description when workload requires and as requested by systems coordinator.

Benefits

Many of our opportunities reward your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.