Specialty Pharmacy Technician

AleraCare•Phoenix, AZ

115d•Onsite

About The Position

Specialty Pharmacy Technician: Responsible for the accurate entry and verification of all prescription drug data components associated with a physician referral. Primary point of contact for physician’s offices and will collaborate with them both via fax and phone calls to obtain all necessary prescription data components.

Requirements

Current AZ Pharmacy Technician National PTCB Certification
Knowledge of pharmacy processing and the data components of a prescription
Experience establishing and maintaining relationships with individuals at all levels of the organization.
Experience providing customer service to internal and external customers, including meeting quality standards of services and evaluation of customer satisfaction.
Basic PC skills including email, Microsoft Word, Excel and PowerPoint. Typing skills ~40 words per minute
Experience in identifying operational issues and recommending process improvements.
Strong communication skills to speak with external service providers and internally with the AleraCare team to coordinate services.
Strong organizational skills.

Nice To Haves

Prior experience in entering infusion prescriptions
Previous experience in quality control style positions
Medical Billing/Collections or Intake/Admissions Experience.

Responsibilities

Processing prescriptions (handwritten and electronic) into the EMR and ensuring all data components are entered accurately and completely
Verifying the accuracy of previously entered prescriptions and ensuring all necessary labs and clinical documentation has been obtained
Partnering with physicians’ offices to obtain missing components of prescriptions/referrals
Partner with the Intake team to assist in the submission of Prior Authorization requests from insurance
Answer questions of physicians, pharma, and patients via phone calls