Specialty Pharmacy Liaison

UnitedHealth Group•Green Bay, WI

15h•$18 - $32•Onsite

About The Position

As a Specialty Pharmacy Liaison with CPS Solutions, LLC, you will engage directly with patients to coordinate pharmacy services through the health system’s specialty and retail pharmacy. Acting as a bridge between patients, providers, and the pharmacy, this role focuses on improving prescription capture, providing follow-up counseling, and ensuring smooth communication. Key duties include processing prior authorizations, assisting with financial aid, updating clinical data, and supporting administrative tasks. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

High school diploma or equivalent
Active Pharmacy Technician license in good standing in the state of Wisconsin
Recent work experience as a Pharmacy Technician

Nice To Haves

PTCB
Experience supporting clinical pharmacy programs and performing administrative tasks such as prior authorizations and data entry
Solid knowledge of medication regimens, age-specific dosing, and managed care practices
Proficient in pharmacy systems, care management platforms, and Microsoft Office (Outlook, Word, Excel)

Responsibilities

Explain the benefits of specialty pharmacy services to patients and support their participation in the program
Assist with enrolling patients into the specialty pharmacy program
Complete benefits investigations, prior authorizations, and financial assistance tasks to help ensure patients can access prescribed medications
Coordinate with pharmacy team members to support accurate and timely processing of patient orders
Provide direct patient support through outbound adherence and refill reminder calls and assist with inbound patient inquiries
Route clinical questions to the appropriate clinician as needed