Specialized Service Coordinator

Parsons•McLean, VA

11d

About The Position

Parsons is looking for a talented Specialized Service Coordinator (SSC) to join our team! In this role, you will provide expert guidance and oversight for protocol-related matters and travel activities, ensuring seamless execution and adherence to organizational standards.

Requirements

Bachelor’s degree or equivalent.
Proven experience in protocol planning, travel coordination, or related fields.
Strong organizational and problem-solving skills with attention to detail.
Excellent communication and interpersonal skills to coordinate with internal and external stakeholders.
Ability to mentor and support team members in challenging situations.
An active Top Secret SCI w/Polygraph security clearance is required for this position.

Nice To Haves

Familiarity with diplomatic international travel and special accommodations.
Experience in quality control and compliance with organizational policies and regulatory requirements.
Knowledge of protocol standards and customs in mission-critical environments.
Demonstrated ability to align activities with broader organizational goals and initiatives.

Responsibilities

Provide guidance, planning, and solutions for complex protocol scenarios to ensure activities and events adhere to established standards and customs.
Offer oversight and quality control by reviewing plans and executions for accuracy and compliance.
Align protocol activities to support mission services, organizational goals, and ongoing initiatives, avoiding conflicts and maximizing impact.
Mentor and support team members facing challenging or unfamiliar protocol situations.
Coordinate with internal and external stakeholders to ensure the seamless execution of protocol-sensitive tasks.
Oversee all travel-related activities within the mission support area, ensuring compliance with organizational policies, budget guidelines, and regulatory requirements.
Review and approve travel requests, offering expert guidance on complex or unfamiliar situations, such as diplomatic international travel or special accommodations.
Monitor travel arrangements for accuracy, resolve issues as they arise, and maintain thorough records of travel activities and expenses.
Mentor and support staff to streamline travel planning, reduce errors, and provide a consistent, high-quality travel experience.
Perform additional service duties as needed.