Title Specialist

American Credit Acceptance•Spartanburg, SC

51d•Onsite

About The Position

Summary/Objective Title Specialists handle information regarding motor vehicle registration and processes legal and other state-required documents. Employee processes incoming and outbound titles in an efficient and accurate manner. This candidate must be administratively adept and organized with handling files and maintaining documents. Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain and develop knowledge of State laws and regulations as related to vehicle tag and title practices Verify accuracy of title and lien documents received (Vehicle Identification Number, Registered Owner Name(s), Lien Holder Name/Address, Vehicle Description and Odometer Reading Enters alphabetic, numeric, or symbolic data from source documents into computer, using keyboard or scanner and following format displayed on screen Ability to process data into our system and onto state agency forms for processing a repossession title. Researching and responding to title questions, problems or errors Maintains a professional appearance and maintains all working area conditions and equipment to ensure they are within standards for cleanliness, proper maintenance and safety Shares ideas and best practices to drive efficiencies Ability to prioritize work and meet deadlines Knowledgeable with Word, Excel, Adobe Reader and other Microsoft Products. Other duties as assigned Qualifications High School Diploma or GED Previous experience at a car dealership, auction or title agency is preferred Adept at navigating various computer applications Strong work ethic and willingness to learn Ability to work independently and in a team environment Strong customer service and communication skills both written and verbal Proven ability to multi-task Strong attention to detail Ability to deal tactfully with the public and co-workers Must be able to perform basic mathematical computations Supervisory Responsibility This position has no supervisory responsibilities. Work Environment and Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday 8 a.m. to 5 p.m. or 12 pm to 9 pm with occasional weekends. Travel No travel is expected for this position. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. California Privacy Notice As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our Employee Privacy Notice .

Requirements

High School Diploma or GED
Adept at navigating various computer applications
Strong work ethic and willingness to learn
Ability to work independently and in a team environment
Strong customer service and communication skills both written and verbal
Proven ability to multi-task
Strong attention to detail
Ability to deal tactfully with the public and co-workers
Must be able to perform basic mathematical computations

Nice To Haves

Previous experience at a car dealership, auction or title agency is preferred

Responsibilities

Maintain and develop knowledge of State laws and regulations as related to vehicle tag and title practices
Verify accuracy of title and lien documents received (Vehicle Identification Number, Registered Owner Name(s), Lien Holder Name/Address, Vehicle Description and Odometer Reading
Enters alphabetic, numeric, or symbolic data from source documents into computer, using keyboard or scanner and following format displayed on screen
Ability to process data into our system and onto state agency forms for processing a repossession title.
Researching and responding to title questions, problems or errors
Maintains a professional appearance and maintains all working area conditions and equipment to ensure they are within standards for cleanliness, proper maintenance and safety
Shares ideas and best practices to drive efficiencies
Ability to prioritize work and meet deadlines
Knowledgeable with Word, Excel, Adobe Reader and other Microsoft Products.
Other duties as assigned