Specialist Vehicle Protection Products

Scout MotorsCharlotte, NC
$90,000 - $112,500Onsite

About The Position

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again. But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now! Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Requirements

  • Bachelor's degree in business, finance, or related field or work experience equivalent
  • 3–5 years of experience in automotive finance and insurance products, sales, vehicle insurance, or related financial services.
  • AI Tool Proficiency- experienced in leveraging AI-powered tools and platforms to streamline workflows, accelerate research, and enhance productivity.
  • Experience supporting sales, marketing, or partner management operations in the automotive industry.
  • Strong organizational skills with the ability to manage multiple workstreams simultaneously.
  • Analytical mindset with comfort working with data tools and contributing to performance reporting.
  • Collaborative team player who thrives in a cross-functional environment.
  • Effective communicator with strong written and verbal skills.
  • Self-starter who can take initiative and operate with minimal supervision.

Nice To Haves

  • Familiarity with digital retail platforms and F&I product workflows is a plus.
  • Working knowledge of the automotive finance and insurance and vehicle insurance landscape.
  • Adaptability to keep up with the evolving AI landscape and proactively explore new tools and techniques relevant to the role.

Responsibilities

  • Product & Operations Support
  • Support the implementation and ongoing administration of Scout’s vehicle protection and insurance product suite, ensuring alignment with the Scout customer promise.
  • Assist with tracking regulatory compliance and licensing requirements across US and Canadian markets.
  • Maintain product documentation, partner materials, training guides, and system resources to ensure operational readiness.
  • Partner Management Support
  • Assist with onboarding and ongoing management of partners for vehicle insurance, extended service contracts, GAP, pre-paid maintenance, and other protection products.
  • Coordinate partner communications, contract documentation, and business review materials.
  • Monitor partner KPIs and contribute to performance reporting and analysis.
  • Digital Integration & Operations
  • Collaborate with Scout Motors Digital Products, IT, Sales Operations, and Retail Operations teams to support the integration of vehicle protection and vehicle insurance products into the Scout digital retail platform.
  • Assist with defining and documenting user needs and system requirements for quoting, contracting, and product presentation.
  • Support offer tracking, reconciliation, and operational reporting processes.
  • Marketing & Customer Engagement
  • Support the execution of marketing strategies for vehicle protection and insurance products across digital and retail channels.
  • Coordinate with the Brand, Communications, and Marketing teams to ensure product messaging aligns with the Scout brand and identity.
  • Assist with creative development, content production, and campaign execution for product launches, promotions, and lifecycle communications.
  • Performance & Competitive Analysis
  • Assist the Sales Operations team in analyzing market competitiveness, tracking pricing, and bundling strategies.
  • Maintain dashboards and reporting tools to monitor key metrics including product penetration, revenue contribution, and customer satisfaction.
  • Translate data and market feedback into actionable insights that inform the Scout product offering.

Benefits

  • Competitive insurance including:
  • Medical, dental, vision and income protection plans
  • 401(k) program with:
  • An employer match and immediate vesting
  • Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
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