Specialist, Trustee Operations
About The Position
ARE YOU READY TO WORK AT ALTISOURCE? Are you a natural leader who loves working through people’s problems to find the best solution? Are you a quick learner who is self-motivated and able to work well independently as well as on a team? Are you interested in working on a new product where you can make an immediate impact? If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities. We are looking for a Foreclosure Trustee Services Specialist with a passion for customer service, quality assurance, and leadership. This is a great time to join the team and be a part of a growing and stable organization. This position will be onsite in our Raleigh or Charlotte, NC office.
Requirements
- Experience with Mortgage Trustee Servicing, title servicing or foreclosure.
- Experience with reverse mortgage services.
- Must have an understanding of trustee services, processes and procedures.
- Recording experience in a title or trustee capacity.
- Notary
- Must be located in North Carolina. Ideal Candidate will work from NC office
Responsibilities
- Order appraisals/update system with documents and information; work with client and appraisers on issues.
- Review/execute DNMS documents and review foreclosure files for litigation team, appear in court, if necessary.
- Document executions review and update spreadsheets.
- Take & return calls from borrowers/lienholders/realtors/attorneys.
- Respond to borrower/realtor/lienholder email/fax inquiries.
- Work with co-counsel on issues with foreclosures.
- Third-party surplus files: spreadsheets for AZ, CA, NV, TX, WA. Work with our attorneys on surplus updates.
- North Carolina (city TBD on hire) physical office: process mail, monitor phones, assist incoming visitors.
- Review/execute/upload documents for remote trustee team.
- Maintain/update team manuals, provide assistance to team members regarding issues/questions.
- Document recording.
- Quality control, as a team
- Additional duties as required.
Benefits
- Competitive base salaries - we believe the top talent deserves the top dollar!
- 401k plan – we want to empower you to foster your career, and prepare for retirement
- Comprehensive Medical, Dental, and Vision insurance plans
- Tax-free Flexible Spending Account or Health Saving Account
- Life insurance, short-term, and long-term disability
- Paid holidays, plus 19 days of accrued PTO for a total of 29 paid days off per year
- Lots of employee engagement activities (Ex. annual company celebrations) and onsite/online (examples include office stress buster events, holiday parties, and wellness activities)
- Opportunities for you to join our community service initiatives, such as Habitat for Humanity
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
