Specialist, Truck Operations

Primient•Decatur, IL

1d•$57,558 - $71,948

About The Position

The Specialist, Truck Operations sits on the Logistics team and serves as the central point of contact between customer service and trucking companies. This role is responsible for ensuring that Primient products are transported to customers in the most cost effective, timely, efficient and safe manner. By optimizing transportation routes and coordinating with third-party carriers, the Specialist, Truck Operations ensures seamless product delivery while maintaining high service levels.

Requirements

Trucking Industry
Department of Transportation Regulations
Liquid/Dry Bulk Industry Operations & Processes
Logistics Systems and Technologies (EX. Transportation Management System (TMS))
Microsoft Applications
Systems, Applications and Products (SAP)
Relationship Building and development
Problem-Solving
Critical Thinking
Time Management and Prioritization
Risk monitoring and mitigation
Strong attention to detail
1+ years experience in Supply Chain/ Logistics (Required)

Nice To Haves

Associates degree (Preferred)
1-3 years Transportation Experience (Preferred)
Experience in Transportation Dispatching (Preferred)
TMS Experience(Preferred)

Responsibilities

Manage the planning and execution of shipments with partner carriers across bulk, dry van, and LTL, ensuring on-time delivery and high-quality service.
Collaborate with internal teams, including Customer Service and Production Planning, to develop and implement trucking solutions for Logistics challenges.
Monitor and manage actions within Primient Transportation Management System (TMS), ensuring accurate shipment information, proper load tendering to partner carriers, and resolving errors effectively.
Address high-priority customer complaints in coordination with Sales and Customer Service, providing solutions that meet delivery and safety expectations. Analyze internal complaints related to late deliveries and performance issues to identify root causes and drive improvement.
Review Truck Transportation Invoices that deviate from Primient’s planned costs, resolve discrepancies, and dispute incorrect charges with Partner Carriers to maintain financial accuracy