Specialist - Teen Services

Eagle Valley Library District•Avon, CO

About The Position

The Library Teen Specialist coordinates and assists with the planning and presentation of library activities for children aged 12 - 18. The specialist incorporates competencies outlined by YALSA, in collaboration with the Teen Librarian. The specialist also provides customer service to patrons including processing new library cards, check-in & check-out of materials, collection of money for fees and other duties as assigned. Teamwork, communication and personal accountability are essential to the success of this position. YALSA: Young Adult Library Services Association, a division of the American Library Association (ALA)

Requirements

Adept with computer software navigation, customer service, and attention to detail.
Ability to understand and apply both District policies and Colorado library laws.
Ability to solve practical problems and respond to routine requests.
Bachelor’s Degree, equivalent work experience or completion of apprenticeship.
One year of customer service work experience.

Responsibilities

Perform library tasks during assigned customer service desk rotations
Maintain library shelf materials and keep public areas tidy
Assist patrons with standard library services
Assist patrons with library computer navigation, troubleshooting library device hardware issues, and introducing digital resources
Support staff with opening and closing procedures for both the library branch and outreach vehicles
Complete monthly check-in meeting with supervisor
Plan and conduct teen programming as assigned
Engage with Project Outcome data and assessment tools to measure programming impacts and participation
Create displays, promotional materials and programming crafts
Participate in content creation for media outlets and the PR Librarian as assigned
Support staff with back of house library processes including courier, item maintenance, shelf inventory and deselection