About The Position

This role will be responsible for communicating changes to the customer’s digital experience. In this role you will help to create and articulate the value of the enhancements and changes we are making to our digital products. This includes documenting those changes through various forms of media, not limited to release notes, short form videos, and collaborating with marketing on formal customer communication. A successful candidate can help us build excitement about the enhancements to our products and help tell the story of “what’s new?” Work closely with and be a part of our Digital Product team, helping to drive innovation for our customers. Our applications suite covers an extensive range of capabilities that our customers rely on a day-to-day basis and expect frequent new features. As we are global company, there are times when there is a need to collaborate with colleagues in other time zones, so occasional meetings outside of typical working hours can occur. MAKING THE IMPOSSIBLE, POSSIBLE APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes. Our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems. AT THE HEART OF OUR OFFERING IS A GLOBAL, CROSS-FUNCTIONAL ABILITY TO MANAGE CUSTOMER ORDERS FROM ORIGIN ALL THE WAY TO FINAL DESTINATION VIA A NETWORK OF GLOBAL PROFESSIONALS.

Responsibilities

  • Communicating changes to the customer’s digital experience
  • Creating and articulating the value of the enhancements and changes to digital products
  • Documenting changes through various forms of media, not limited to release notes, short form videos, and collaborating with marketing on formal customer communication
  • Helping to build excitement about the enhancements to our products and help tell the story of “what’s new?”
  • Work closely with and be a part of our Digital Product team, helping to drive innovation for our customers
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