Specialist Technical Account Manager, CSS NA, Federal

Oracle

About The Position

This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter business/technical expertise in Oracle Products especially products that fall under OCI (IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices to enhance the value of Oracle Data Management Products and Oracle Cloud. US citizenship is required. Position Overview: Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. Able to do fit gap analysis of customers cloud environment and come up with a roadmap to transition and implement a best fit solution that meets customer requirements. Act as an advocate for the Customer. Excellent understanding of Oracle Product set (OCI, on-prem) to be able to enable business process transformation discussions with the Customer and with internal teams. Be able to manage the communication and bring needed focus from various teams in ensuring project follows standard lifecycle from discovery, design, development, implementation, testing to go-live activities (SDLC). Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Requirements

US citizenship is required
Excellent understanding of Oracle Product set (OCI, on-prem) to be able to enable business process transformation discussions with the Customer and with internal teams

Responsibilities

Partner, influence and support project and leadership teams in strategy development and execution
Provide subject matter business/technical expertise in Oracle Products especially products that fall under OCI (IaaS, PaaS)
Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams
Implement best practices to enhance the value of Oracle Data Management Products and Oracle Cloud
Provide guidance around product expertise and translates Customer needs/requirements into integrated solutions
Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs
Do fit gap analysis of customers cloud environment and come up with a roadmap to transition and implement a best fit solution that meets customer requirements
Act as an advocate for the Customer
Manage the communication and bring needed focus from various teams in ensuring project follows standard lifecycle from discovery, design, development, implementation, testing to go-live activities (SDLC)