About The Position

The Specialist Team Member Relations will oversee and administer leave requests and accommodations requiring specialized attention, particularly those arising under the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), state and local leave laws, and all other applicable leave types. This role will also support Team Member Relations with Employee and Labor Relations administrative support. Duties/Responsibilities: Communicates with employees regarding their needs for leave and/or modified work schedules. Ensures that employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave. Handles the leave administration process from the employee’s initial notice of the need for leave to the return to work. This includes gathering and completing all required paperwork, determining leave eligibility, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use. Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers during leave within reason. Facilitates other leave requests, which may include accommodation requests under the ADA. Maintains complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices. Support Team Member Relations Partners with investigations and administrative support. Perform all duties as deemed necessary for the success of the department

Requirements

  • Extensive knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws.
  • Excellent written and verbal communication skills.
  • Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills and meet targeted deadlines
  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
  • Excellent organizational skills and attention to detail.
  • Proficient in Microsoft Office Suite or similar software.
  • Six-months of human resource experience required.
  • High-school diploma, certificate or equivalent work experience required

Nice To Haves

  • Proficient in Spanish (Bilingual) preferred
  • One to two years of human resource experience preferred.
  • One year of labor relations experience preferred.
  • SHRM-CP or SHRM-SCP preferred.
  • Completion of specialized certification or training on FMLA/leave administration a plus.

Responsibilities

  • Communicates with employees regarding their needs for leave and/or modified work schedules.
  • Ensures that employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave.
  • Handles the leave administration process from the employee’s initial notice of the need for leave to the return to work.
  • Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers during leave within reason.
  • Facilitates other leave requests, which may include accommodation requests under the ADA.
  • Maintains complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.
  • Support Team Member Relations Partners with investigations and administrative support.
  • Perform all duties as deemed necessary for the success of the department
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