Specialist Rental Delivery

Vail Resorts • Ludlow, MA

23d • $22 - $27

About The Position

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Job Summary: The Evening shift for the Delivery Specialist shift typically starts in the late afternoon and goes through the late evening, depending on delivery volume. Members and guests can book ski rental delivery until 9:00pm, 7 days a week. As the Delivery Specialist, you are an ambassador of My Epic Gear and Epic Mountain Rentals Delivery and are instrumental to the success of the delivery team. You will conveniently deliver ski and snowboard gear right to our members’ and guests’ doors. You will be trusted to work autonomously and efficiently while fulfilling reservations and maintaining and developing partner relationships. You will work by yourself or in small teams to consistently deliver unparalleled service that always aims to exceed expectations. Most of a Specialist shift is spent completing equipment deliveries & fittings to various hotels and residences within the resort. When not completing deliveries, duties will include fleet maintenance such as tuning and testing, as well as setting up gear for future deliveries.

Requirements

• You must be 18 years of age, hold a valid driver's license, and have a satisfactory motor vehicle record
• Be able to drive in winter weather conditions, nighttime driving conditions, and heavy traffic
• Keen to learn new skills, open-minded, and can adapt to changing situations
• Ability to lift 50 lbs. and move large rolling racks of skis and snowboards safely
• Willingness and ability to stand for 8 hours and work outside in winter conditions
• Ability to work a flexible schedule; weekends and holidays required

Responsibilities

• Review reservation details, set up ski and snowboard gear to meet member and guest specifications, and prepare orders for delivery.
• Drive company-provided vehicles in winter conditions and maintain safe, professional driving standards.
• Act professionally and courteously while inside guest and member residences, hotels, and lodges, fitting their equipment and explaining proper, safe use.
• Utilize technology to track the fulfillment process and gear.
• Communicate with managers and team members to maximize efficiency.
• Answer any member questions regarding the My Epic Gear membership program and provide specific information about member reservations, gear, or the resort.
• Other duties as assigned

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed