Specialist-Registration I

Indiana University Health System • Indianapolis, IN

5d • Onsite

About The Position

Facilitates patient flow from entry to destination in a timely, accurate, and professional manner. Creates accurate financial and demographic records to ensure maximum reimbursement and positive clinical outcomes. Responsibilities include scheduling appointments, interviewing patients for medical information, explaining charges and policies, validating and entering charges, and collecting payments.

Requirements

• High School Diploma/GED required
• 1+ years in a healthcare or medical office setting preferred
• Ability to learn and retain medical coding (ICD-10, CPT preferred)
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred
• Basic proficiency in MS Office (Word, PowerPoint, Excel)
• Proficiency in Cerner and MS Office
• Strong attention to detail
• Accurate management of patient demographics
• Knowledge of HIPAA guidelines
• Excellent communication and problem-solving skills

Nice To Haves

• Ability to learn and retain medical coding (ICD-10, CPT preferred)
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred

Responsibilities

• Front Desk Operations Patient check-in and check-out
• Maintain a clean and welcoming lobby
• Financial Tasks Insurance verification
• Collect co-pays
• Validate and enter charges
• Patient Interaction Deliver exceptional customer service
• Pre-registration and scheduling
• Answer incoming calls and direct patients appropriately
• Collaboration Work closely with clinical team and SPAC offsite team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees