Specialist-Registration I

IU Health • Indianapolis, IN

4d • Onsite

About The Position

We are seeking a Registration Specialist to serve as the first point of contact for patients in our Diabetes Clinic. This role is essential in ensuring a smooth check-in process and supporting patients with diabetes supplies and device management.
Bilingual (Spanish) candidates preferred.

Requirements

• Kind and positive attitude with excellent organizational skills.
• Ability to take initiative and work collaboratively.
• Experience with Cerner, PowerChart, and Microsoft Office applications.
• Strong communication and customer service skills.
• High School Diploma/GED required.

Nice To Haves

• Experience in a healthcare setting and familiarity with diabetes supplies.
• Ability to learn and retain medical coding (ICD-10, CPT preferred).
• Knowledge of insurance interpretation, clinical practices, and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Welcome and assist patients during check-in, check-out, and scheduling.
• Manage diabetes supplies and devices, including downloading data from meters and sensors at appointments.
• Facilitate patient flow from entry to destination in a timely and professional manner.
• Collect and verify demographic and financial information to ensure accurate records.
• Schedule appointments, explain charges and policies, validate and enter charges
• Answer incoming calls and direct patients and visitors appropriately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees