Specialist-Registration I

IU HealthIndianapolis, IN
7dOnsite

About The Position

Facilitates patient flow from entry to destination in a timely, accurate, and professional manner. Creates accurate financial and demographic records to ensure maximum reimbursement and positive clinical outcomes. Responsibilities include scheduling appointments, interviewing patients for medical information, explaining charges and policies, validating and entering charges, and collecting payments. Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care. IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report. A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all. With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence. At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development. Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states. Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

Requirements

  • Education: High School Diploma/GED required
  • Experience: 1+ years in a healthcare or medical office setting preferred
  • Ability to learn and retain medical coding (ICD-10, CPT preferred)
  • Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred
  • Basic proficiency in MS Office (Word, PowerPoint, Excel)
  • Proficiency in Cerner and MS Office
  • Strong attention to detail
  • Accurate management of patient demographics
  • Knowledge of HIPAA guidelines
  • Excellent communication and problem-solving skills

Responsibilities

  • Front Desk Operations
  • Patient check-in and check-out
  • Maintain a clean and welcoming lobby
  • Financial Tasks
  • Insurance verification
  • Collect co-pays
  • Validate and enter charges
  • Patient Interaction
  • Deliver exceptional customer service
  • Pre-registration and scheduling
  • Answer incoming calls and direct patients appropriately
  • Collaboration
  • Work closely with clinical team and SPAC offsite team

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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