Specialist, Programmatic Sales Operations

NBCUniversalNew York, NY
9dHybrid

About The Position

The Programmatic Ad Operations team within Business Operations & Services is a close-knit, fast-paced team tasked with executing all programmatic guaranteed and private marketplace deals domestically and globally. We are currently seeking a Programmatic Digital Specialist to support the team with deal health monitoring, pacing and reporting for campaigns across the NBCU and Peacock Programmatic portfolio. The ideal candidate is a highly collaborative person who is passionate about media and advertising innovation, cares about customers, and understands the value of good user experiences.

Requirements

  • 1+ years of digital experience or relevant internship work in programmatic operations, media planning or client service role preferred
  • Bachelor’s degree or equivalent experience required

Nice To Haves

  • Understanding of the Programmatic Landscape
  • Experience working for a large-scale media company, specifically within/supporting Advertising Sales
  • Excellent oral and written communication skills and demonstrate ability to work with broad range of internal and external clients
  • Strong computer skills especially in Excel
  • Outstanding organizational skills, attention to detail, and the ability to juggle multiple tasks and projects in a fast-paced environment
  • Comfortable in cross-functional environments

Responsibilities

  • Pull campaign delivery data on a daily basis and calculate the Pacing % for all active PG and Upfront PMP deals to be shared with key stakeholders.
  • Conduct a detailed analysis of any under-performing deals and identify errors that need to be corrected or optimizations that need to be added in order for the placement to deliver on schedule.
  • Escalate any issues to Ops, Planning or Freewheel as required in order to correct any errors due to creatives, audience segments or bid level errors.
  • Build professional relationships with internal and external customers.
  • Collaborate with other teams in the Programmatic umbrella, such as planning, sales and analytics to meet customer needs.
  • Gather campaign delivery data on a weekly and monthly basis via internal reporting tools to limit revenue at risk.
  • Complete custom reporting requests for clients and internal troubleshooting purposes Assist troubleshooting manager.
  • Provide QA support for Programmatic deals scheduled to go live and ensure they have been set up correctly.
  • Handle any ad hoc requests that may surface in a timely, efficient manner.

Benefits

  • This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.
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