Specialist, Products and Solutions

Mastercard • San Jose, CA

2d

About The Position

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Products and Solutions Overview • The Security Solution (SSO) team’s primary objective is to make Mastercard the safest, simplest, and smartest way to pay by developing products and services to protect our network, reduce fraud, improve authentication, and offer our customers the right tools to advance on digital security and enhancing their consumer experience. • This individual will support the SSO Team. He or she will establish and maintain effective working relationships with internal/external stakeholders, take an active role in supporting product and project management activities in one of the fastest growing Safety and Security areas across the Caribbean division. Role • Support Product Management function including research & analysis, completing product documentation, and product readiness assessments • Work with Finance, Regional and Division teams in Product-focused financial planning & analysis including; variance analysis, product/market/account analysis, risks & opportunities • Advance competitive research and benchmarking • Support Strategy formulation initiatives including regional Product Strategy, market-entry, and go-to-market refresh • Conduct research and impact analysis to support new Pricing initiatives • Partner with regional finance, product teams, divisional management, and market development teams as needed to track performance against C&I and Identity Solutions forecasts and develop actions to close gaps. All About You • Strong analytical skills - ability to identify issues before they develop into problems and to proactively resolve issues directly or through escalation to appropriate partners/stakeholders. • Strong team working skills - ability to work collaboratively and both independently and in a team environment. • Credit card and digital payment industry experience preferred. • Disciplined approach to tracking and reporting. • Excellent organizational skills; project delivery and project management experience working with regional market teams. • Bachelor’s degree required, Advanced degree or MBA a plus. • Position may require some travel. • English required, Spanish or Portuguese is a plus. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.

Requirements

• Strong analytical skills - ability to identify issues before they develop into problems and to proactively resolve issues directly or through escalation to appropriate partners/stakeholders.
• Strong team working skills - ability to work collaboratively and both independently and in a team environment.
• Disciplined approach to tracking and reporting.
• Excellent organizational skills; project delivery and project management experience working with regional market teams.
• Bachelor’s degree required
• Position may require some travel.
• English required

Nice To Haves

• Credit card and digital payment industry experience preferred.
• Advanced degree or MBA a plus.
• Spanish or Portuguese is a plus.

Responsibilities

• Support Product Management function including research & analysis, completing product documentation, and product readiness assessments
• Work with Finance, Regional and Division teams in Product-focused financial planning & analysis including; variance analysis, product/market/account analysis, risks & opportunities
• Advance competitive research and benchmarking
• Support Strategy formulation initiatives including regional Product Strategy, market-entry, and go-to-market refresh
• Conduct research and impact analysis to support new Pricing initiatives
• Partner with regional finance, product teams, divisional management, and market development teams as needed to track performance against C&I and Identity Solutions forecasts and develop actions to close gaps.
• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level